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Key Hyundai of Milford
Milford, CT
3,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 20, 2010
Hyundai’s warranty was very attractive and after a little homework we decided to visit Key. The sales person that we met with was customer friendly and was attentive to our situation regarding a trade-in wi homework we decided to visit Key. The sales person that we met with was customer friendly and was attentive to our situation regarding a trade-in with negative equity. The issue is that after we settled on a monthly payment which included a $1000.00 down payment, interest rate and all the fees, we were very disappointed once we were in the finance office. We were shocked to hear that our confirmed interest rate from the night before by the Manager went up by 3 percent and that the terms will be 72 payments versus 60. Needless to say after much anticipation by my fiancé, reluctantly the deal went through, but now I wish we took our business elsewhere due to the lack of integrity, morals and principle. Once again, very appreciative of the listening ear regarding the trade-in with negative equity but still too much for a based model vehicle. More
by lamar110
Employees Worked With
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Helpful January 07, 2010
I have purchased, and serviced, four vehicles from Key Hyundai. Their commitment to customer service has always been excellent. Any service issues that may have arisen over the years have been promptly at Hyundai. Their commitment to customer service has always been excellent. Any service issues that may have arisen over the years have been promptly attended to and resolved. The dealership is well run and committed to excellence. Dealing with Angelo, Bob or Cheryl is truly a "user friendly" experience. I would highly recommend them to anyone seeking a quality and reliable Hyundai dealership. They ensure a great product is appropriately maintained with minimal hassle. Key Hyundai is the best ! More
by Tucson
Employees Worked With
Angelo Palange, Bob DiCicco, Cheryl Buskey
