Key Hyundai of Milford
Milford, CT
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I think Alex did a great job explaining every detail of my new Santa fe.I never had this kind of service before.This is my second Santa fe.He even took time to program my cell phone with the blue tooth.Iam my new Santa fe.I never had this kind of service before.This is my second Santa fe.He even took time to program my cell phone with the blue tooth.Iam planning to purchase my wife a new vehicle in the future.Thank you very much. More
Rochelle told me they had the color and model I wanted, but would not qoute me over the phone, unless I drove there ( far away)But claimed they had they color & model I wanted. When I asked if it had optio but would not qoute me over the phone, unless I drove there ( far away)But claimed they had they color & model I wanted. When I asked if it had options already added, she replied " I haven't seen the car and there are 200 cars out on the lot" I asked can't you look on your computer. Evidently I asked for too much customer service. I asked what is the documentaion fee, she paused, as if she didn't know then said $398.50. Marcy, her boss defended her. They would have had me drive down there only to find out the car they said they had, wasn't even there, thus wasting my afternoon. Bad Experience!!! More
We really appreciated how our sales person Tommy Ortiz worked with us to find the perfect car and he still smiles when he sees us! We had brought our 2006' Hyundai from Key Hyundai in for service. Looki worked with us to find the perfect car and he still smiles when he sees us! We had brought our 2006' Hyundai from Key Hyundai in for service. Looking at the new 2011' Sonata's with the great deals and considering the great service we had received over the past years we were sold! We received a great deal on a most beautiful car with all the toys! We are very happy drivers' again in our new 2011' Sonata. Key Hyundai stands by their sales and service and is loyal to their customers. Thank you Key Hyundai and especially our sales person, Tommy. More
The salesman, Travis, was great to work with. He didn't present with a pressuring sales pitch. He was willing to spend time showing me vehicles knowing that I did not plan to purchase a car for a few month present with a pressuring sales pitch. He was willing to spend time showing me vehicles knowing that I did not plan to purchase a car for a few months. I have purchased many new cars and this was one of the smoothest transactions I've been involved with. More
My husband and I were out looking for a hyundai santa fe and after driving the santa fe limited we liked it very much. being a mom of two, all of the extras will make it easier for me to get to places, sin and after driving the santa fe limited we liked it very much. being a mom of two, all of the extras will make it easier for me to get to places, since i am not very good with directions. like all of the room that the santa fe has to offer, as well as all of the warranties which we chose the extended bumper to bumper for the car. we were very please with travis and chad, considering that we did not really need a new car at this time, but the price was right and the price for our trade in was even better. they did not pressure us at all while we were there, and understood that we needed time to think about it. they both were very understanding with us and we told them that we would definately be back in touch. well, the same night, we went back down with our kids and drove it again, and ended up purchasing the car. we did have to wait a while, since it was the last day of the month and they were super busy, but showed us all around the dealership as far as service and the lounge were concerned. they make our car shopping a good one, which in the past has been not so good. we will definately recommend this dealer to our friends and family. also mannie in finance was very knowledgeable with everything and explained all of the paperwork very well. looking forward to picking up the suv today. thanks to a great staff at Key Hyundai. More
I had been looking to lease an economical car for my daughter to use while attending college. We had done our homework and knew which dealerships we wanted to go and test drive cars. We had been to se daughter to use while attending college. We had done our homework and knew which dealerships we wanted to go and test drive cars. We had been to several dealers in the Stamford area and were really turned off by how pushy they were. Hyundai was on our list and we treked up to Milford to arrive to a very busy dealership. We were greeted warmly and were asked to wait for an agent. Alan arrived shortly and couldn't have been more pleasant. He listened to our needs, he wasn't pushy, he wasn't rushing us out the door (even though the waiting room was packed). I couldn't believe how easy the transaction was, and how quickly I was able to drive my new car off the lot! I was looking for a pearl and found a diamond! I wish all car dealers had agents like Alan, if they did, they'd have record breaking sales! Hyundai - keep up the good work! Alicia More
Anthony Walker was undoubtedly the best automobile sales representative I have ever worked with. First and foremost, he knew the Hyundai product line inside and out. Whenever I had a question about a spec representative I have ever worked with. First and foremost, he knew the Hyundai product line inside and out. Whenever I had a question about a specific feature regarding a specific automobile, he had the answer. Second, he was pleasant and professional and completely so in both respects. He obviously wanted us to make a commitment and moved our discussion toward that goal every step of the way. But that's what he is paid to do, and I felt that he did so with finesse and remarkably little pressure. Finally, he was responsive: he returned phone calls promptly; he kept appointments exactly; and he was prepared, so that our time was never wasted. More
I would recommend this dealership and sales person to family and friends. He was courteous and helpful in making our decision to buy the vehicle we did . We were not rushed or pressured to purchase a par family and friends. He was courteous and helpful in making our decision to buy the vehicle we did . We were not rushed or pressured to purchase a particular vehicle. We liked that we were able to drive it home the same day as purchased. We were already very satisfied Hyundai owners and new exactly what we wanted. More
Should have taken my money and gone elsewhere when i started attempting to purchase a used car at this dealership. I went there bc i heard good things. With a very broken car, two small children and not started attempting to purchase a used car at this dealership. I went there bc i heard good things. With a very broken car, two small children and not so good credit, we needed help. We had planned on getting one type of car, put the deposit on it, and were told to come pick it up. I left work 3 hours early to come and get it, but when i got there i was told that they found a problem with it, and could not sell it to me. so i sat there for 5 hours with my 5 month old, until someone wanted to help me. Joe was awesome, and is the only reason why i didnt walk out. He stayed with us until well past their closing time, and made sure that we left in a car that night.i love the car that we ended up with. But already it has been in the shop once, they fixed it, and now they are saying they wont fix whats wrong when the car is less than a month old, and i paid extra $$ for an extended warranty. Needless to say, im not going back here and wont be reccommending this dealership to anyone else. More
Great sales and finance staff!! The staff was not overbearing or pushy. Tommy was focused on making me happy and not just the sale. The staff answered all of my questions honestly. I am extremely overbearing or pushy. Tommy was focused on making me happy and not just the sale. The staff answered all of my questions honestly. I am extremely happy with my Elantra and happy that I purchased it from Key Hyundai of Milford. I will definitely recommend this dealer to everyone I know purchasing a new or used car! More