Key Hyundai of Milford

It was an easy and fun experience. I never felt pressured or pushed. General atmosphere was friendly and professional. Alan Rudman couldn't have been more accommodating. I would definitely recommend, not or pushed. General atmosphere was friendly and professional. Alan Rudman couldn't have been more accommodating. I would definitely recommend, not only the vehicle itself, but also this dealership. More

We had already made a deposit on our 2011 Elantra with another dealership in Hartford but after realizing we weren't being dealt with honestly we decided to go elsewhere. We were looking to buy our car a another dealership in Hartford but after realizing we weren't being dealt with honestly we decided to go elsewhere. We were looking to buy our car as soon as possible as we were down to one vehicle and would have had to rent. My husband spoke with Anthony Walker over the telephone on Monday, who put the entire deal together over the phone in a matter of hours. On Monday night we met with him and left the dealership with our car and what we feel was a great deal. Manny Gonzalez took care of the financing paperwork and it was a pleasure to deal with him as well. Anthony was great! He was incredibly personable and professional. He showed us all the features of the car and explained everything to us. He is a very courteous and friendly young man, well informed about all aspects of the process and made us feel very comfortable that we had made the right decision. Manny was also very professional and knowledgeable, getting us through the paperwork quickly and making sure we understood everything. These two young gentleman were a pleasure to work with and obviously went the extra mile to ensure our satisfaction. I would definitely purchase another car with this dealership. Very pleased with everything Anthony did to make this happen in literally about 3 hours! He's an asset to the dealership and a fine representative for Hyundai. More

My experience at Key were great they were very helpful as soon as I walk.There energy level there was great they know to keep there customer happy an entertain while waiting very down to earth people I will soon as I walk.There energy level there was great they know to keep there customer happy an entertain while waiting very down to earth people I will recommend them to any of my friends an family they were so great with me an finding what I needed they listen to your needs an try to meet them as best as possible. Anthony was greast the whole time I dealt with him through the process an he was very patient with me I am so happy that I came to key an will definately come again! Thanks Anthony an key for my new car I love it Sincerely Ms. Minor More

Maurice was extremely helpful with turning in my old car, answering any questions and trying to get the best deal that I could for my used and new car. I would recommend Key Hyundai to anyone looking for answering any questions and trying to get the best deal that I could for my used and new car. I would recommend Key Hyundai to anyone looking for a new car. I also look forward to their unbelievable service package that I get with my new car. More

I walked in to dealership with the intention of driving away with a new vehicle/leased and that's exactly what I did. My sales consultant was Matt and he was well informed, courteous and not at all pushy. away with a new vehicle/leased and that's exactly what I did. My sales consultant was Matt and he was well informed, courteous and not at all pushy. He spent quality time with me and I greatly appreciated that. I would certainly recommend Key Hyundai to friends in the future. They will drive away quite satisfied knowing that they will driving away with a quality vehicle and the warranty can't be beat! Fabulous experience. I did lease a 2011 Sonata 2.0T Limited and LOVE IT!!!!! Marielle Kennedy More

I have never been o a dealership were everyone was so great understanding and helpful never had calls after a car purchase to see if i needed anything they are just wonderful I would recomomd to a great understanding and helpful never had calls after a car purchase to see if i needed anything they are just wonderful I would recomomd to anyone all I can say is this is a geat dealership More

The staff were all very nice and accommodating overall. There were very patient in waiting for me to make my final decision. I felt a bit mislead by the salesperson, Tommy, for 2 reasons. Initially, he t There were very patient in waiting for me to make my final decision. I felt a bit mislead by the salesperson, Tommy, for 2 reasons. Initially, he told us we could get a demo car for the same price as the lower model new car we were looking at - this was not the case. He also told us (3x's as I questioned it) we would pay nothing for the leased Jeep we traded in as a payoff. This was not the case either (unfortunately, I realized this too late after I had already signed the loan contract). The loan person, Manny, was very nice but I am still confused about the price we were charged and our CT tax discount (despite his explanation to us). He did give us a free repair voucher after I expressed my concern about the Jeep issue (at our next visit to the dealer) as some compensation. I can only describe my experience as bad overall due to the above information and also because I had to get my new car repaired within the 1st week of ownership. The day after buying the car, we noted a problem with the steering pulling to the left & informed them immediately. I was surprised that the problem was not noted earlier as an employee, Chad, had been driving it for some 3,300 miles before us and the 2011 Sonatas have already had a steering recall. The dealer is working with us to repair the defect but based on my 2 days of research with the internet, NHTSA, and Hyundai itself - I am not confident the problem can be fixed (short of another recall on the Sonata's steering defects). I regret buying the car and the ultimate price I paid for it. I am worried that it may not be a safe car. Most people don't trust car dealers in general and my experience has not helped me feel any different from this. I do not sleep "worry free". More

I was pleasantly surprised by my visit to Key Hyundai after visiting several other dealerships recently. I was greeted prompted at the door by a sales person. Matt was wonderful; he was helpful, honest a after visiting several other dealerships recently. I was greeted prompted at the door by a sales person. Matt was wonderful; he was helpful, honest and did not try to oversell me on a vehicle I didn’t want nor need. We quickly went over all the details, checked out the new Santa Fe, and in less than an hour, I was purchasing the new SUV. During the pickup process, again Matt was great – spending time reviewing the vehicle features and Manny was also extremely friendly and helpful with the financial details. I will be recommending the dealership specifically because of the staff members (Matt, Manny & Caroline) I worked with and how quick and smooth the process was for me, completely hassle and stress free. More