Key Hyundai of Milford
Milford, CT
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I am 100% satisfied from talking to Rochelle on phone to Hector taking the time to explain the new Accent to me in detail. He went as far as to even helping me bring my new car home and dropping my old acce Hector taking the time to explain the new Accent to me in detail. He went as far as to even helping me bring my new car home and dropping my old accent off to my son in Hamden. Thank you Hector! More
My husband and I purchased a new 2013 Hyundai Sonata today at Key Hyundai of Milford. We visited the dealership for the first time just two days ago, returned yesterday with more questions and to recon today at Key Hyundai of Milford. We visited the dealership for the first time just two days ago, returned yesterday with more questions and to reconsider our options, and then again today when we decided to make the purchase after ruling out the Ford Fusion. We were so pleased that we were able to deal with Mike Ocone throughout the process and negotiate with RW Wentworth. Both were patient in answering our questions and addressing our financial concerns and it was obvious that they were trying their best to accommodate us. It was comforting to have salesmen who were confident but not overbearing and who put customer satisfaction at the top of their priority list. More
Excellent experience while at Key Hyundai of Milford. The salesman, Don, was very friendly and took his time explaining all my options and helping me get the best deal on a new 2013 Sonata. He listened The salesman, Don, was very friendly and took his time explaining all my options and helping me get the best deal on a new 2013 Sonata. He listened and was not pushy and helped me stay within my budget. The whole process went very smoothly and I was able to drive home in my new Sonata the same day. Everyone else at Key Hyundai was very knowlegeable, welcoming, and friendly. Overall I would definitely recommend Key Hyundai to anyone with no hesitation! More
Alan demonstrated a high level of professionalism. I road tested several models and took a lot of time before making my decision. Alan called me daily keeping me updated on the progress in locating my car an tested several models and took a lot of time before making my decision. Alan called me daily keeping me updated on the progress in locating my car and getting it to the dealership.He also took time in helping setup the bluelink. Alan worked with me in setting up a timeline concerning documentation, trade in, loan etc as I have quite a dirve to the dealership. Alan was always friendly and I feel that we formed a good professional relationship. Alan demonstrated his experience in the field by answering my many questions about the car and explaining the buying process to me. The price was also reasonable and I felt comfortable instead of feeling like a target as I had felt in other dealerships. I would definately recommend this dealership and especially Alan Rudman to anyone interested in purchasing a vehicle. More
Wayne Murray and RW Wentworth did something no other dealer did for us, they listened. They listened to what we wanted and they went out and got what we asked for. All other dealers that we shopped with dealer did for us, they listened. They listened to what we wanted and they went out and got what we asked for. All other dealers that we shopped with always came back with something else that we did not want. Kudos to these two gentlemen. I would recommend this dealership to everybody. Domenic Pecoraro More
From the time I got to Key Hyundai I received nothing but professiol service. Alan my sales rep was great he explained every thing about the car and offered me if needed to go back and see him if I do not u professiol service. Alan my sales rep was great he explained every thing about the car and offered me if needed to go back and see him if I do not understand something. I wish I could give him higher then 5 stars. As for RW,Sal,Andre I can not thank them enough for working to get me a loan for the car. They were all great again Higher then 5 stars. Last Carlos went over the complete loan with me and ensured all the paperwork. I will recommend Key Hyundai to anyone who is looking to buy a car. THis has to be the best experience I have ever had purchasing a car. I'll be back if I ever want to purchase another car. And RW I will see you in a few weeks with the cookies. I can not say thank you enough and they all get a 5+ from me. Beth More
After 2 weeks of shopping around at different dealerships I finally walked in the door of the right one! Hyundai Milford is the place to go if you want something done right. As an out of state resident and n I finally walked in the door of the right one! Hyundai Milford is the place to go if you want something done right. As an out of state resident and new to this area I was having a hard time trying to find a dealer that would take the time to listen to my story, present me with options, and get me behind the wheel of a brand new car! As a University coach my time is extremely precious and RW and Victor at Key Hyundai Milford understood that. It's not everyday that a Sales Consultant will make phone calls and work from home on his days off in order to help a customer solve their problems and move forward in the car buying process. I was extremely happy with the customer service, attentiveness, and care that I received at Key Hyundai Milford. I will continue to do business there and I will try to convince my co-workers to do the same! Thanks Key Hyundai for getting me on the road!!! More
After buying my new car 2 months ago there was a little problem. A week after initially taking my car in I had it back, but the problem still was not resolved and I had to once again return to the dealersh problem. A week after initially taking my car in I had it back, but the problem still was not resolved and I had to once again return to the dealership, not in a happy mood at all. RW was incredibly understanding, very calm and collected and took over solving my problem immediatly. I left there feeling like I could trust that the problem would be fixed and would no longer be causing me the headache it had been. Thanks RW for taking care of this! More
I was in the market for a new car and went to Key Hyundai to look at preowned vehicles. I was looking for a fuel efficent car with a price tag & warranty I was comfortable with. Wayne took the time to answer to look at preowned vehicles. I was looking for a fuel efficent car with a price tag & warranty I was comfortable with. Wayne took the time to answer all the questions my boyfriend & I had about the cars we were interested. When we told him we like one of the preowned sonata's with the sunroof he showed us a new 2012 demo model. Wayne took the time to explain all the features before going on a test drive. After the test drive, Wayne sat down with us & ran a few scenerios on the price. He worked with me on the price & got my payments to a level I was comfortable with. Since I am financing, I was very concerned about the interest rate. I explained where I was comfortable & an offer I had from another bank. After he spoke with the manager & finance department, he was able to beat the rate I was offered & lowered the payments even more. I was hesitant about making the purchase even though I loved the car, he allowed my boyfriend & I to take the car out on our own to think about it. When I came back, I decided I wanted to purchase the car. Wayne explained everything to me about what I was signing & went through all the features on the car again & into greater detail. While we were waiting to meet with the finance department, he treated my boyfriend & I to sodas in the customer lounge. He was great to work with & if it wasn't for his willingness to go above & beyond to get me the car I really wanted, I would have walked away without the car. I apperciated all the time & personal attention I recieved. I would recommend Wayne personally to all my family & friends interested in buying a new car. More