Key Hyundai of Milford

My overall experience was great, Wayne sale consultant was great and was not pushy. He listen and very thorough with going over the vehicle . Brion did not want me to leave without a purchase so he presen was great and was not pushy. He listen and very thorough with going over the vehicle . Brion did not want me to leave without a purchase so he presented me with an awesome interest rate( I couldn't refuse).lastly Tony made the finance component simple and painless. Since nothing in this world is Perfect is the reason I gave the above rating. I would do business there again????. More

I went to the dealership to shop around for used cars. I had heard good things about the dealership so I thought I would check it out. Despite the crowded parking lot, we were able to find a spot. We found had heard good things about the dealership so I thought I would check it out. Despite the crowded parking lot, we were able to find a spot. We found Bentley standing around and told him what I was looking for. I was looking to buy a used car that had both low miles and a low price tag. He should me and my family some cars and I finally settled one one that I liked. I really liked the car, despite it being a lower end model (but I was not shopping for flash). It was a 2009 Hyundai Accent with very low mileage and price tag I liked. After driving around Milford (which included I-95), I was satisfied with the car. So I went into the dealership with my family to fill out many forms. I had another engagement so we decided to split the process into two days. I did not feel pressured into buying the car and felt like it was own decision, which I really liked. After finalizing all over the paperwork, I was told to return two days later to pick up plates and register the vehicle. When I brought the car home, I noticed there was a minor dent near the headlight (which I would of preferred that I was told about) and the inside of the car was pretty disgusting. There was a lot of dust, the rear cup holders were caked with dirt and receipts as well as other parts of the car. In addition to this, the check engine light came on after several days of use. I am planning on taking it back to the dealership to have it looked at. My only other complaint was that when I drove up to the dealership on Tuesday to register and receive the plates, I was told the title had not yet come in. I was disappointed that I drove out of my way to be informed to turn around and wait for their phone call (despite being informed that the dealer plate that I received was very expensive and it needed to returned as soon as possible. Overall though, I am satisfied with my purchase and would there again. Customer Service: 4/5 Everybody was really nice there and I feel like everybody went out of their way. My only complaint was having to go out of my to the dealership, only to find out that my title was not ready yet. The dent, the dirt, and the dust was also issues that I found. Quality of Work: 2/5 If your job is to detail cars, then you should inspect places like the emergency brake, cup holders, ash tray, and glove compartment. Missing these key areas is not acceptable. In addition to the check engine light (which I am going to see why that came on when I return to the dealership. Friendliness: 4/5 I really liked everybody at the dealership and I everybody was kind and courteous. Overall Experience: 4/5 Barring the issues that I found with the car, I had an excellent experience. Price: 5/5 There is no other dealership is Connecticut that offer as good as a price that I got. This is one area where the dealership really shined. More

Henley was pleasant, friendly and patient. He took the time to explain everything to me during the pruchase of my car. This is my 3rd purchase from Key Hyundai in Milford, CT. I have never had a bad expie time to explain everything to me during the pruchase of my car. This is my 3rd purchase from Key Hyundai in Milford, CT. I have never had a bad expierience at Key, even when bring my car in for service. The entire staff there are very kind and always pleasant. More

Henley was very helpful. He listened to what I was looking for and came up with the right car/wagon for me. I was surprised to find the car I had read about in Consumer Reports. looking for and came up with the right car/wagon for me. I was surprised to find the car I had read about in Consumer Reports. More

Everyone was very friendly and accommodating to my needs. I was given great service and information about the type of vehicle that I was interested in obtaining. Bentley and all of the other service provider I was given great service and information about the type of vehicle that I was interested in obtaining. Bentley and all of the other service providers were very accommodating to my needs and worked hard at meeting my needs in terms of the type of car that I was interested in buying. I was given great insight on the type of deal I would be able to expect in the trade in that I had to offer. I would recommend any of my family and friends to go to Key Hyundai to get their automotive needs met. It would be my hope that they would receive Bentley as their salesman. I look forward to a long relationship with Key Hyundai. More

Henley Germain was the Sales Person who helped me through out my time at key Hyundai. Henley was very professional, helpful and very patient. Henley followed up with my appointment via telephone I spoke to h out my time at key Hyundai. Henley was very professional, helpful and very patient. Henley followed up with my appointment via telephone I spoke to him in person. I am very satisfy with the customer service Henley had to offer. I would recommend Henley to anyone I know that is interested in buying a car. I felt very comfortable and pleased to have someone like Henley to help me. I give Henley a 5 star rating the best Customer Service help I have experienced at a dealer ship in a long time Thank You Henley Germain very satisfy. More

Rick was the most helpful, nicest dealer I have even come into contact with. He walked me through the whole process while patiently waiting by my side. I did not feel forced to buy a car, even based on my cu into contact with. He walked me through the whole process while patiently waiting by my side. I did not feel forced to buy a car, even based on my current financial situation and limited options. The process was fairly quick and I could not be more pleased with the servide I was given. I highly recommend this dealership! More

I have to give a big Thank You to my salesman Alan Rudman with helping with the purchase of my new car. When I went to key hyundai I was introduced to Alan from the start we discussed what I was looking for with helping with the purchase of my new car. When I went to key hyundai I was introduced to Alan from the start we discussed what I was looking for and what my budget was Alan assured me we would find something to fit my needs. Alan was so polite and knowledgeable he answered all questions and always told me things will work out not to worry. He was right all worked out and I was able to get my beautiful sonata. I recommend anyone who is looking to purchase a new or used car to go see Alan Rudman down at Key Hyundai of Milford he is one of a kind..... THANK YOU again More

As a Hyundai 2008 Santa Fe owner, we were interested when someone called asking if we would be interested in selling back our SUV. We had been to visit our previous sales agent, Alan Rudman, 6 weeks earlier someone called asking if we would be interested in selling back our SUV. We had been to visit our previous sales agent, Alan Rudman, 6 weeks earlier to have him look for a newer Santa Fe. but the inventory was such that we didn't see anything we liked for a price we were comfortable with. Alan said he would keep looking for a car for us and, coincidently, had called us at the same time as our scheduled service appointment. We decided to listen to what the appraiser would say, and look at the Santa Fe at the pickup time for our car. After some price discussions Alan, my wife and I, as well as the dealership manager met at an agreeable price and we bought, and drove away, that same night. More

Alan was fantastic in helping me through the process of getting my new car. He was knowledgeable, patient and very easy to work with. I originally came in with no idea about what car I wanted and helped gu getting my new car. He was knowledgeable, patient and very easy to work with. I originally came in with no idea about what car I wanted and helped guide me to decide which one to get. It really made the car buying experience, which is usually very stressful, easy and downright enjoyable! Everyone at Key was very welcoming and helpful during the process, I would highly recommend Alan Rudman and Key Hyundai as a place to get a great deal on a new car. More