Key Hyundai of Milford
Milford, CT
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I had a wonderful experience from the minute I entered this dealership. Alan Rudman greeted my friend and I at the door. We exchanged pleasantries and then got down to business. I pretty much knew what this dealership. Alan Rudman greeted my friend and I at the door. We exchanged pleasantries and then got down to business. I pretty much knew what I was looking for and I shared this with Alan. He reassured me that I was making the right choice. I was interested in leasing the 2014 Tuscon. Alan went through in detail all of the benefits of the Tuscon, he was very thorugh in his desciption. Obviously the next stop was the pricing. In my head I knew what number I was looking for. After a couple of back and forths Sal came out and sealed the deal. Sal definitlety put a big smile on my face!! I never thought I would be driving out of the dealership on Saturday, February 1st with a new SUV. Before doing so, Alan sat in the car with me and went over all of the gadgets. He programmed my cell phone and my radio along with explaining how to operate everything else. I must mention Tony Ebanks too. He was very pleasant to work with in the paper signing process. I am thrilled with my car and have shared with my family and friends how great it was to work with Alan, Sal and Tony. Alan made my car buying experience a really good one and I will recommend him to anyone I know looking for a car. He even followed up with me after buying the car to make sure everything was ok and said if I had any questions not to hesitate to come in to see him. More
Everyone I dealt with was friendly and knowledgable, and pleasant to work with. Henley was very patient and helpful - it takes me a while to make up my mind and he was very accomodating and never became im pleasant to work with. Henley was very patient and helpful - it takes me a while to make up my mind and he was very accomodating and never became impatient. Tony made the financial "process" very easy with his friendly personality. All in all, a good experience! More
FIVE STAR SERVICE - ALAN RUDMAN IS THE BEST SALESMAN! FIVE STAR SERVICE - ALAN RUDMAN IS THE BEST SALESMAN! We are returning customers to Key Hyundai of Milford. We bought a Hyundai Elantra GT in Octob FIVE STAR SERVICE - ALAN RUDMAN IS THE BEST SALESMAN! We are returning customers to Key Hyundai of Milford. We bought a Hyundai Elantra GT in October 2012 -- Fast forward to January 2014 our car was involved in an accident which left us to search again. Buying a car to me is awful. Add cold weather 2 small children and an absolute NEED to do it - makes it dreadful. Our search started online. My husband and I researched cars we liked, and found dealers who had them at a price we agreed upon. We went and test drove a lot of vehicles, and the picky lady I am, nixed them all. They weren't big enough and they didn't have the few select options I wanted. Our search continued and we ended up at Key Hyundai of Milford. The friendliness of Key starts the moment you drive onto the lot. There was a beautiful woman who was waiting outside (in the "polar vortex" cold weather) to say hello. She is there to simply say hello and welcome you to Key. Debbie the receptionist brought my children coloring pages and crayons. We met with salesman Alan Rudman. We met him when we bought our first car at Key. Alan is awesome! He is an honest guy who made buying a car pleasant. Alan made my family and I feel welcome and made us feel like we have been friends for years. We initially went to the dealership to test drive a Tuscon which just was smaller than I wanted. We mentioned we were interested in the Santa Fe, but it was just a little too pricey. We left and our car search continued. We went to a few more dealerships over the course of a week, meanwhile Alan and his team worked hard to get the car we wanted at a price we could afford. Alan left us a message regarding the Santa Fe, and we didn't hear from him again, trying to bully or persuade us to come in again. We were at a dealership in the area when we decided to pop in again. Alan was there to say hello and we sat down and we were able to get the car we WANTED! Alan is kind and funny. He was professional and friendly. He truly made me the BEST deal on the car. He made the car buying process pleasant. It felt like we were purchasing the car together. It felt like he genuinely cared about our family and our business. Thank you Alan! If you are in search of a car and do not want to feel like you are someones walking paycheck- please go see my friend Alan Rudman at Key Hyundai, and tell him Michele DeLucia sent you. FIVE STAR SERVICE - ALAN RUDMAN IS THE BEST SALESMAN! More
Desperately needed a car, as mine needed a lot of work done that I could not afford. Don't have great credit and was very concerned that if I could find anything, the payments would be outrageous. Was r done that I could not afford. Don't have great credit and was very concerned that if I could find anything, the payments would be outrageous. Was recommended to Key by a friend and am so impressed. Left with an awesome car and had great treatment and service from Alan, Chad, and Manny. Highly recommend to anyone. More
Rami was personable and very knowledgeable about the car details. He was courteous and made us feel comfortable. He was also patient with us answering all the questions we had. He was responsible for maki details. He was courteous and made us feel comfortable. He was also patient with us answering all the questions we had. He was responsible for making the whole experience a positive one!! More
After struggling with credit issues and finding the right dealership to work with to help restore my credit, I was advised to visit Key Hyundai. I talked to Alan who through even one failed purchase with th dealership to work with to help restore my credit, I was advised to visit Key Hyundai. I talked to Alan who through even one failed purchase with them was great and even personally called to apologize after. I went back and again had issues but they helped me get a nice car that I am really happy with. Tony in finance was also really friendly and great to work with. Alan was a great and friendly salesman and I would recommend this dealership to anyone. More
Alan is a very knowledgeable and friendly salesman. He made this care seeking venture quick and easy. He was willing to go the extra mile to get me into a car that was what I needed and fit my budget. I a made this care seeking venture quick and easy. He was willing to go the extra mile to get me into a car that was what I needed and fit my budget. I am very pleased with the overall efficiency of this experience. More
My salesman, Henley Germain was a pleasure to work with. He was friendly, knowledgeable, and helpful. He made us feel very comfortable. Henley went above and beyond to provide us with the best customer serv He was friendly, knowledgeable, and helpful. He made us feel very comfortable. Henley went above and beyond to provide us with the best customer service and knowledge of the vehicle. It was the best experience we've had at a car dealership. We would definitely recommend him to anyone interested in buying a car. We went to visit other dealerships, but he was the reason why we purchased this car. Thank you, Mr & Mrs. Fiorelli More
Very relaxing experience. The team was patient and spent time exploring the best options for me. They were able to get me out of my lease and into a brand new car for less time exploring the best options for me. They were able to get me out of my lease and into a brand new car for less More