Key Hyundai of Milford
Milford, CT
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I went to Key Hyundai for an oil change on my 13 year old Santa Fe. While waiting for my oil change, Bentley McCoy started talking to me about my current car. After some intelligent discussion on why a new c Santa Fe. While waiting for my oil change, Bentley McCoy started talking to me about my current car. After some intelligent discussion on why a new car would a better solution for me, Bentley gave me a great deal on my new Santa Fe. An extra bonus, Bentley paid for my oil change on my old Santa Fe. Also Tony Ebanks was great to work with and had some good stories. More
We recently made a visit to Key Hyundai regarding a pre-owned vehicle that was purchased in late January. We absolutely love this car but had a few issues which had us in to the service department twi pre-owned vehicle that was purchased in late January. We absolutely love this car but had a few issues which had us in to the service department twice prior to this day. All in total the three visits were handled with the utmost courtesy by each and every employee involved! The service department staff is very professional and kept us informed of everything being done to address the concerns that we had! In our opinion they are a top notch group of workers and the pride they have in their work really shows!! They were all so polite and courteous right down to the gentlemen that clean the car before returning it to us. This last visit was no different when I called and spoke with Andre Laporte. He asked if we could bring the car right down to them and they would take a look, even offered a loaner should it have to stay there. Although we had to spend time at each of these visits waiting for the service to be completed, we were always kept in the loop about what they were doing. Each call was handled immediately and the car was taken right in. The sales staff that weren't busy with other customers always engaged in conversation which made the time waiting pass quicker and that was very much appreciated. We would like to especially thank Bentley McCoy, who was the original sales consultant. although Andre was overseeing what was being done, Bentley checked in on us regularly while we waited, concerned that we were satisfied with our service and making sure we had no other worries. He is surely an asset to Key and when we are ready to make our next purchase we will most certainly ask for him to assist us! Thanks again Andre, Bentley, Manny and the entire service department for everything, we very much appreciate it!! Truly, Mary & Molly Mitchell More
I came there thinking i wasn't leaving with a new car not only did they get me into the car i wanted i left the same day, happy and pleased with laqwans customer services skills. Its was like i've known not only did they get me into the car i wanted i left the same day, happy and pleased with laqwans customer services skills. Its was like i've known him for years but we only spoke one time back in January. i would recommend any and everyone that needs a car. More
It has been over 10 years since I purchased my last vehicle. I was in denial that I would have to retire my SUV that I loved so much. I had over 191,000 miles and it was only a matter of time. I was vehicle. I was in denial that I would have to retire my SUV that I loved so much. I had over 191,000 miles and it was only a matter of time. I was forced into looking for replacement vehicles and absolutely dreaded those next steps and the headaches that would come from that process. I procrastinated for as long as I possibly could. The problem was, I wanted another SUV because I commute, but I just couldn't afford one. I was given Alan's name from a good friend who had relied upon Alan's expertise in the past and I was told that "I was in good hands" and that Alan "would take good care of me." I trusted my friend, but didn't give much credence to the words she offered. C'mon, we're talking about a car salesman here. We all know their reputations, so I don't need to go into any detail of what I was thinking. I was a single woman walking into a dealership alone, afraid and my defenses were up! Meeting Alan was confusing - he was professional, but laid back and easy-going - not words I would use to describe a car salesman. I was just agonizing over this process, but he sensed my apprehension and reluctance and immediately put me at ease. He asked a few questions and really listened to what I needed. Not only did Alan deliver, but I am in disbelief as to how easy he made this decision for me. It has been the best experience I've ever had purchasing a vehicle and it's due to Alan's knowledge, experience and keen intuition. I asked for two key things - a vehicle with 1 or 2 prior owners and low miles. Alan delivered with flying colors on both of these. I am so excited and thrilled beyond words!! I love the new car I'm driving!! I thought I would have to sacrifice what I really wanted, but that is not the case. Alan's and Tony Ebanks' close collaboration and teamwork put me in a vehicle I just couldn't picture myself in. Where I lacked foresight, they came together in putting me in a vehicle I love and will enjoy for many years! Together, Alan's and Tony's expertise have made the whole car-buying process painless and through this I am so pleased to have met them. I love my car and it's because of their hard work and dedication that I'm able to own such a nice vehicle. Not only will I bring my business to them in the future, but I would not hesitate to recommend them to my family and friends! I wish them continued success! More
I, owe my own business, And the service I got from the team at Key was outstanding from the time I walked in the door till I left. I don't really know what to expect because I even bought a Hyundai. The c team at Key was outstanding from the time I walked in the door till I left. I don't really know what to expect because I even bought a Hyundai. The car is amazing. This is how ever car buying experience should be. Thank you from the Alterio Family. Alex, Todd and Tony you guys Rock!!!! Keep up the great Work. More
My experience at Key Hyundia was Great Wayne Murray was best sales rep I ever worked with he was very well mannered as well as easy going, and the management team Alex the sales manager & Brion the finance best sales rep I ever worked with he was very well mannered as well as easy going, and the management team Alex the sales manager & Brion the finance manager made me feel comfortable with the options that i had.My name is Anthony Smith and I choose Key Hyundai of Milford for my next vehicle purchase and hopefully the same team will be there to make the process just a easy as this one was thanks a lot Guys. More
I am highly satisfied with my experience at Key Hyundai. Stephanie made sure i was highly satisfied and listened. I was greeted and offer coffee/water. Even thought it was a 3 day process due to the system Stephanie made sure i was highly satisfied and listened. I was greeted and offer coffee/water. Even thought it was a 3 day process due to the system being down, I'm a patient person so i dealt with it. There was issues with my credit and other issues but their team found a way to get me approved at a reasonable price. All the salesmen & managers acknowledged my presents making me feel comfortable. Brion & Tony also helps make the process smooth and understanding along with small talk from other associates on the floor. I love my beautiful Honda Civic so far and recommend their services . More
We purchased a 2013 Hyundai Elantra in the summer of 2012 and we were not only pleased with the sales and financing services but with all subsequent service appointments! We recently went back to trade in fo and we were not only pleased with the sales and financing services but with all subsequent service appointments! We recently went back to trade in for another model, a Hyundai Genesis Coupe and again we were very pleased with the service!! Everyone involved was efficient, friendly and did their best to answer any questions and make the process as quick as possible for us. Our congratulations to Alex Ortiz, who sold us our car in 2012 and is now a manager!! This dealership offers the best new and used car warranties out there and we checked several, no one compared! We will be looking for another vehicle during the next several months and already plan on returning to Key Hyundai of Milford : ) More
Rami was very professional & knowledgeable. A pleasure to work with. I will absolutely recommend him & this dealership to anyone who is in the market for a vehicle. pleasure to work with. I will absolutely recommend him & this dealership to anyone who is in the market for a vehicle. More
I WENT TO LOOK FOR A CAR AND END UP BUYING ONE RIGHT WAY, MY SALES GUY RICHARD TROCOLLA WAS VERY HELPFULL. HE TOOK HIS TIME TO LISTEN TO EVERYTHING I HAD TO SAY AND HE FOUND ME THE PERFECT CAR. IF YOU GO VIS MY SALES GUY RICHARD TROCOLLA WAS VERY HELPFULL. HE TOOK HIS TIME TO LISTEN TO EVERYTHING I HAD TO SAY AND HE FOUND ME THE PERFECT CAR. IF YOU GO VISIT KEY HYUNDAY IN MILFORD LOOK FOR RICHARD TROCOLLA. More