Key Hyundai of Milford
Milford, CT
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Pleasant surprise! Going into the dealership, I was far from convinced that I would purchase a Hyundai. Stephanie DiGuglielmo is a treasure! She very professionally an Going into the dealership, I was far from convinced that I would purchase a Hyundai. Stephanie DiGuglielmo is a treasure! She very professionally answered my questions, took me on test drives in various cars and allowed me to come to my own conclusions. I discovered that the Genesis is a much better car than I had expected. Unbelievable value for a car that truly can compete with BMW, Audi and Mercedes. Once I had decided on a particular car. Stephanie guided me through the price negotiation and sales process with humor and understanding. Manny Gonzalez found me financing at the interest rate and duration I wanted. I thought that I was going to experience a "budget" car buying experience but this team is as professional, knowledgeable and talented as any you will find in the dealerships of the "premium brands". More
best buying experience Went to the dealer prepared to walk out. Best experience ever. Sal Sr., and Wayne took great care of us. Good price on my trade and great deal on two Went to the dealer prepared to walk out. Best experience ever. Sal Sr., and Wayne took great care of us. Good price on my trade and great deal on two leases. Didn't feel like we were swindled. All staff was very kind and friendly to my wife and me and my two young(7 and 9year old)daughters. More
Hyundai SantaFe Overall I had a good experience buying a new car from Key Hyundai in Milford. The entire process from test driving to making an offer and completing Overall I had a good experience buying a new car from Key Hyundai in Milford. The entire process from test driving to making an offer and completing the sale was hassle free. Our salesman was very helpful in getting my old plates transferred to my new car and providing the appropriate paperwork to the DMV since my old registration was in my maiden name. I would definitely recommend this dealership to anyone in the market for a Hyundai! More
Excellent car buying experience I love my new car! From start to finish this car buying experience was a pleasure. The customer service at Key Hyundai was superior to any other car b I love my new car! From start to finish this car buying experience was a pleasure. The customer service at Key Hyundai was superior to any other car buying experience I've ever had. My salesperson, Scott Vogel was knowledgeable about the types of cars I was looking for. He showed me several choices that met my needs and stayed within my requests for a new car. I absolutely love my new car and was very pleased with the customer service at this dealership. This is the 1st time ever buying a new car that I received a personal note of thanks for my purchase - I was extremely impressed! All around very positive buying experience! More
Courtship of a friendship When first meting Mr. Vargas his approach was very easy to accept and quickly felt a sincere wanting to help us in our quest for a new car. We were 9 When first meting Mr. Vargas his approach was very easy to accept and quickly felt a sincere wanting to help us in our quest for a new car. We were 95% ready to purchase a TOYOTA, but that quickly changed with his help. He called to check even after the purchase was made. He is an Asset to your company. More
Purchase of Elantra Went in for an oil change and drove off in a new Elantra. Purchased my first Elantra with Alan a year ago and was very pleased with my car and planned Went in for an oil change and drove off in a new Elantra. Purchased my first Elantra with Alan a year ago and was very pleased with my car and planned to keep it for many years; however, there were two things I would have done differently and that was darker interior and a sunroof and he made it happen!!! Alan is the BEST I feel like I have known him for years. Wouldn't consider going to anyone else and will definitely buy another Hyundai; however, this time plan on keeping this one just a little longer. More
Great Experience at Key Hyundai! I had the pleasure of working with Laqwan at Key Hyundai. He was very knowledgeable and personable and just made the whole car buying experience wonde I had the pleasure of working with Laqwan at Key Hyundai. He was very knowledgeable and personable and just made the whole car buying experience wonderful. I was expecting the worst when I went into the dealership, but Laqwan never once made me feel pressured or like I had to buy a car. He worked with me on what I liked and what I could afford and I ended up with a great vehicle. I would recommend Laqwan at Key Hyundai to anyone looking to purchase a vehicle new or used!! More
Excellent Customer Experience So often we interact with businesses that should provide a positive customer experience but don't. I find it well worth taking the time to note when So often we interact with businesses that should provide a positive customer experience but don't. I find it well worth taking the time to note when employees go the extra mile to provide an A+ experience to their clients especially in a business that interacts with so many different types of client personalities. We purchased a car at the Key Hyundai Milford location. Daniel Vargas was instrumental in helping us decide to purchase a car at the Milford location with a sense of sincerity and trustworthiness and Tony Ebanks in helping us finalize the documentation of the transaction smoothly, pain free and most of all with a genuine friendliness. The whole staff as a team also helped provided a positive experience in one way or another since the moment we walked in through the doors. . More
No hassel car purchase This was my first experience in a sales room where I felt listened too. I didn't feel as if anyone was trying to sell me something I didn't want or n This was my first experience in a sales room where I felt listened too. I didn't feel as if anyone was trying to sell me something I didn't want or need. Daniel and friends worked hard to find a vehicle and price that worked for me. All of my questions were answered to my satisfaction. I was pleasantly surprised and very much relieved that the "bottom line" monthly payment that was discussed on the floor was the same one that showed up on my contract!!!! I will return to Key Hyundai and refer friends and family to this dealership. More
Our Experience with Jill Merriam and Alan Rudman at Key Last month my wife and I purchased a certified pre-owned Hyundai Sonata from Key Hyundai- Both Alan Rudman and Jill Merriam were the most accommodatin Last month my wife and I purchased a certified pre-owned Hyundai Sonata from Key Hyundai- Both Alan Rudman and Jill Merriam were the most accommodating people we have ever bought a car from. We told them what we were looking to spend plus what we were looking for and they totally filled our needs- What impressed us more was that, while we knew our car only had about 10,000 miles on it, we did, in fact, find a couple of scratches on the body and a slight dent on the roof which were not noticeable until after we had taken possession of the car and were at home- Alan ordered us touch-up paint and met us to show how to apply it and he was going to also arrange for us to have the dent "popped out" by a dent specialist on our next trip out to Key. I loved Alan, Jill and whatever other staff members were involved in our transaction- Both my wife and I would highly recommend them as ethical, caring and totally responsible people to deal with!!!!!! Jay and Sue Kotlen More