Key Hyundai of Milford

Andreas "Andy" Constantinou was amazing in helping me get into a vehicle on short notice. I was in a huge dilemma and he came through with a great deal. I am so grateful and would recommend him to anyone. into a vehicle on short notice. I was in a huge dilemma and he came through with a great deal. I am so grateful and would recommend him to anyone. More

BUYER BEWARE I purchased a used Subaru 2019 Crosstrek hybrid- at Key Hyundai of Milford on Friday November 29th, 2024. Since driving off the lot, I had a check engine light come that following Saturday n hybrid- at Key Hyundai of Milford on Friday November 29th, 2024. Since driving off the lot, I had a check engine light come that following Saturday night headed home from work. The most alarming issue is that a "Key Value Package" was added on without mention during the sales. Kurt, strictly showed the document as differentiating between the 60 months loan vs 72 months. He verbally stated that and nothing else. Sylwia, the finance manager made me sign multiple times under the guise that her iPad was not registering my signature. The team intentionally hides this $1,995 package and owner of company supports this shady practices. Check Yelp for their 2 dealerships (Key Hyundai of Manchester), they have the same bad practices depicted by multiple customers. We were so excited to buy a new car and looked forward to enjoying it. This has been nothing but bad and to have a hidden fee that is not explained nor mentioned is inconceivable. A package of that sort should never be "slipped in" without the customer's knowledge. I've tried to call Kurt our sales person and he somehow has disappeared with no recourse. The lack of transparency and honesty is highly disappointing, especially for such a large purchase. Do not support this untrustworthy business. More

We visited this dealership a couple of months ago with the intention of comparing deals and offers. When we walked in and asked for help and information none of the salesperson were interested in helping the intention of comparing deals and offers. When we walked in and asked for help and information none of the salesperson were interested in helping except Andy. Andy didn’t care that we were not ready for a purchase in that moment. He gave us around a half hour of his time showing us vehicles we had interest in and gave us his card for the future. No pressure, incredibly professional and kind. Months later after visiting several dealers we went back to Andy and he gave us the best deal of all compared to the other dealers. Andy is not just a sales person he is a friend. Ask for him if you go there. More