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Key Ford of Rockland - Service Center

Thomaston, ME

4.2
165 Reviews

165 Reviews of Key Ford of Rockland - Service Center

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January 17, 2024

Very helpful and always fit an appointment to my schedule. Prompt and courteous, very happy More

by LESJUDAHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Noriega, Mike Samartano, Candy Dent
January 17, 2024

Easy to work with very responsive and I like that they support the trekkers organization. More

by Kyoungs7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Jesse and the service team were very responsive to my service needs. They went out of their way to access the parts necessary to complete the repair success under a tight time target. Jesse did a great More

by Bill S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Jesse provides a great personal touch to service. He’s always helpful. I like that he recognizes me by face and name. I never have to ask for a shuttle ride when I drop off my car; he offers first. More

by Maxgeren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell
November 29, 2023

Mike the service manager and Marie the sales manager have been great to deal with More

by MIKEBERRY211992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Hallock, Frank Noriega
November 27, 2023

Very nice got there early they took me right in. .. My daughter and I enjoyed a hot cocoa and watched some tv while we waited More

by mamaluce43
Recommend Dealer
Yes
November 21, 2023

Jess has always been great and is my preferred go to when dealing with service. More

by Jaymed
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candy Dent
November 21, 2023

Very nice to work with and helpful Pleasant place to work with would highly recommend More

by emcdonald650
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Hallock
November 15, 2023

Easy to schedule. Very helpful and professional. Found the problem quickly. Corrected and explained the fix. More

by linhart.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Samartano
November 09, 2023

They were all awesome The team from the GM, to the sales team, to the finance team were all incredibly impressive More

by Gjergji
Recommend Dealer
Yes
Employees Worked With
Even
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