Key Ford of Rockland

The Rockland Ford buying experience was phenomenal. Valued my trade, a couple of texts, and a phone call, and a deal was done. They even offered to pick up my trade and deliver my new Bronco on the f Valued my trade, a couple of texts, and a phone call, and a deal was done. They even offered to pick up my trade and deliver my new Bronco on the ferry to the island where we live. We opted to do the deal in person, and the entire experience was friendly and positive. More

Wasn't happy with the dealership I had previously used and had to travel a couple hours to Rockland but it was worth the drive. I got exactly what I was looking for at a very fair price and a great trade and had to travel a couple hours to Rockland but it was worth the drive. I got exactly what I was looking for at a very fair price and a great trade in deal. Kyle respected my request not to detail the truck and efficiently installed push plates. Great communication and I will definitely go to Rockland instead of my closer dealership in the future. More

The best auto buying experience I ever had over the many years on this planet. years on this planet. More

Josh Dow was a fabulous salesman! I felt he went above and beyond to meet my needs! And it turns out, he had sold a vehicle to a coworker just prior to my purchase and she felt the same way! and beyond to meet my needs! And it turns out, he had sold a vehicle to a coworker just prior to my purchase and she felt the same way! More

Super friendly and helpful and patient throughout the whole process. Matched another dealership's discount and gave us a better trade in value for our truck and made us very happy. We love the new F-15 whole process. Matched another dealership's discount and gave us a better trade in value for our truck and made us very happy. We love the new F-150 and cant wait to tow our new camper with it this summer!! Thank you Rockland Ford! More

Great person to person service...they alway make it happen! From the moment you walk in, you'll instantly know that they are there to searve you. happen! From the moment you walk in, you'll instantly know that they are there to searve you. More

Just purchased a 2018 Fiord F-150 long distance. Sarah, internet sales person, Claire showroom sales person and Tony the owner were great! Sarah answered all my questions throughout the day chatting and t internet sales person, Claire showroom sales person and Tony the owner were great! Sarah answered all my questions throughout the day chatting and texting, Claire took pictures and videos and even closeup of on scratch for me to see the vehicle, and Tony immediately gave me the bottom line price to purchase. All this was done on Saturday. On Monday I gave them my final offer and bought the truck. They serviced and detailed the vehicle and then drove it to my doorstep 240 miles away on Tuesday. Tony and all his staff were fantastic. More

My young daughter bought A car in March things are good then I bought a car in May I happened to look at both of our cars one day and noticed she didn’t have a new inspection sticker on she called them the then I bought a car in May I happened to look at both of our cars one day and noticed she didn’t have a new inspection sticker on she called them they told her that there was an inspection done in March so they made an appointment to get the sticker put on she went in today they wouldn’t give her an inspection because the tires are bad so my thought More

Sales lead has no integrity. I was signing for a truck just before closing and was told there was an issue with the way the tax was calculated and to come back tomorrow. I received a call the next day and just before closing and was told there was an issue with the way the tax was calculated and to come back tomorrow. I received a call the next day and was told that truck was sold but they were having a replacement delivered. The replacement had a lesser engine and features and they wanted the same price. I ended up getting a much better deal else where. More

Tony & Tyler were great, service, was not good at all I bought the used vehicle in May, paid the asking price without trying to work them down. Two days later I took it back with some issues including a I bought the used vehicle in May, paid the asking price without trying to work them down. Two days later I took it back with some issues including a noise from under the car like something was loose (exhaust?).. They could find nothing wrong. A while later I took it to a local mechanic who told me the front struts were bad. I went back to Tony who said the local mechanic could fix it and bill Rockland Ford or I could have Rockland Ford do the work. I told Tony I'd have Rockland Ford do it. It took two weeks to get the parts then another 3 weeks before they could schedule me in to do the work. All the while, one of the service "advisors" Jeremiah Gray, kept telling me things that just weren't true. I took the vehicle n at 9:00 as scheduled and they said it would take a little over an hour so I said I'd wait. By 11:00 I checked with them and they said it was out for a test drive. By 12:00 I check again and Jeremiah said again that it was out for a test drive. I said, "no it's not, it's right out front". He found out it was and gave me a bill for over $1200. I said "no way" and told him what Tony had agreed to. After some discussion they gave me another bill with $0 balance. Pretty lousy way to run a "service" department and Jeremiah should be terminated immediately. More