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Key Ford of Rockland
Thomaston, ME
270 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 270 reviews
January 20, 2024
Very friendly staff and communicated with me very well. I like the dealership very much. The ford roadside assistance was a complete disappointment though. I waited over four hours for help and then calle I like the dealership very much. The ford roadside assistance was a complete disappointment though. I waited over four hours for help and then called another source to get help. More
by gailbbtts
Verified Customer
January 18, 2024
Friendly and very knowledgeable made me feel comfortable explained everything in detail and did what they said they would do there was never any pressure to buy a vehicle explained everything in detail and did what they said they would do there was never any pressure to buy a vehicle More
by theferl952
Employees Worked With
Other Employees :
Mike Moody, Josh Derby, Ryan Derby, Mike Samartano
January 18, 2024
I love this place! The workers are friendly and knowledgeable and the prices are fair! If your looking for a great deal I would give this place 10 stars! The workers are friendly and knowledgeable and the prices are fair! If your looking for a great deal I would give this place 10 stars! More
by swarren212
January 17, 2024
I was able to close the deal on my vehicle thanks to Key Ford. A deposit held the vehicle until I could see it . Ford. A deposit held the vehicle until I could see it . More
by catspaw19
January 17, 2024
The parts department was pleasant and knowledgeable and professional. Jesse could work on his politeness but everyone else was friendly. professional. Jesse could work on his politeness but everyone else was friendly. More
by Jxnjen424
Employees Worked With
January 17, 2024
Prompt appointments. Eric in service is exceptional.!, I’ve moved all my business from another Ford dealership to you. No more 4 week appointments! And a warm, clean wel Eric in service is exceptional.!, I’ve moved all my business from another Ford dealership to you. No more 4 week appointments! And a warm, clean welcoming facility. And the service is professional and accurate. Bill More
by billkconsulting
Employees Worked With
Eric
January 17, 2024
Damaged my vehicle while in for repairs, had my vehicle for over a month. Don’t trust it anymore, had to buy a new vehicle. for over a month. Don’t trust it anymore, had to buy a new vehicle. More
by Rfdunit3
Employees Worked With
January 17, 2024
Exceptional service provided by a very professional group of employees. I drive a 2016 F450, and only trust one place in town for service...this one. of employees. I drive a 2016 F450, and only trust one place in town for service...this one. More
by Lemonjelly
Employees Worked With
Other Employees :
Eric in the Service Department , Mike Samartano, Candy Dent
January 17, 2024
I said not to rotate tires cause I had only had them on for a month-but I just wanted the oil change and regular checks. As it stands I’m not sure what they checked (battery, fluids) because the paperwork for a month-but I just wanted the oil change and regular checks. As it stands I’m not sure what they checked (battery, fluids) because the paperwork didn’t say anything but oil change🤷♀️ More
by eliz.noyes
Employees Worked With
I don’t know who
