Key Ford of Rockland

Waited 30 days for my appointment, given the wrong date for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to c for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to come in. When I called to find out what was going on again as no one had called me , I was told they would call me back to let me know why my part had not come yet, waited, no call. Went over to find out but no one works in service on the weekends. When I called them again on Monday I was told it was being worked on and should be ready to pick up that afternoon. I asked how much the bill was it was $1937.01! For an air conditioning hose and fan clutch. $1200.00 in labor??!When I questioned the bill I was told he was new and didnt know why. Never bringing anything there again, never buying anything there again. Horrible service. Not even a would you like to speak to our manager. Nothing. More

It is one of the most friendliest and nicest places I’ve ever done business with.they give a100 % to their customers and go the extra mile. I don’t know who Jesse is but I am sure they are as nice as everyo ever done business with.they give a100 % to their customers and go the extra mile. I don’t know who Jesse is but I am sure they are as nice as everyone else I have met there.Noah was the salesman I dealt with and his manager, and the guy that did all the paperwork I think his name was Seth, wish I could remember there managers name very nice Lady my name is Vincent Abbott and if you ever want to call me and ask me any questions about KEY FORD OF ROCKLAND I WOULD BE MORE THAN HAPPY TO GIVE YOU PEOPLE A GOOD REPORT. More

They were wonderful they went out and beyond to help me get into a vehicle. Everyone in there was so nice. I am going to recommend anyone who needs a car to go there. If I could rate Key Ford I would rate get into a vehicle. Everyone in there was so nice. I am going to recommend anyone who needs a car to go there. If I could rate Key Ford I would rate them 100. 100 for customer service and 100 for everything they did to help me. I also want to give a GREAT BIG SHOUT OUT TO Noah Hutchinson for everything to showing me different cars and trucks to test driving and all the work he did to help me to get into my car. He was wonderful. THANK YOU Key Ford. More

My mother and I went car shopping and were dreading it. As soon as we arrived at key ford we were pleasantly greeted by an employee named Noah. We informed him of what details we were looking for in a vehi As soon as we arrived at key ford we were pleasantly greeted by an employee named Noah. We informed him of what details we were looking for in a vehicle and he spent all morning showing us different vehicles and telling us of all the features each one had. He was extremely knowledgeable, friendly, and patient! Above all that he was funny and made the time spent there an enjoyable experience! Best sales representative we have both EVER had! Will return in the future! Stay awesome Noah and thank you for your wonderful service!!! More

Luke was very helpful, without pressuring us. We went in looking for a used car and we got such a good deal on a new one, it only made sense! We went in looking for a used car and we got such a good deal on a new one, it only made sense! More

Very satisfied, courteous and professional salesmen and management. Most likely to buy from them again management. Most likely to buy from them again More

Easy to work with. Easy transaction. This sentence is just to get over the word count requirement. Easy transaction. This sentence is just to get over the word count requirement. More

Jesse and Tracy were both helpful in getting a new battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. More

Very organized. All paper work was ready for me to sign when I arrived. Cant say enough about this dealership. They are all wonderful Thanks again for such wonderf All paper work was ready for me to sign when I arrived. Cant say enough about this dealership. They are all wonderful Thanks again for such wonderful and professional service.. More

Bought several vehicles here. Each has been a good experience. Low pressure sales environment was appreciated. Each has been a good experience. Low pressure sales environment was appreciated. More