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Key Ford of Rockland

Thomaston, ME

4.4
270 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 270 reviews

May 05, 2024

Quick, easy sale. Did exactly what was asked, followed through with what was promise. Would totally recommend. More

by Bjadamsmaddocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in service , Mike Moody
May 05, 2024

Thank you for your service. Your prompt attention to matters of my vehicle were appreciated. More

by Bobbirose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Great communication. Sales associates valued my time and were professional courteous and helpful. Would definitely recommend doing business here. More

by jlheath1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eggen, Mike Moody
May 02, 2024

I have had 5 visits to Key Ford in Rockland and all have provided great customer service and tech service. Jesse Hallock is kind and very patient when asked many questions. More

by DHANSEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

They were very professional and helpful while choosing the right payment that worked for me. More

by tammythorb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Hutchinson was great, Mike Moody
April 28, 2024

I have had many problems with my car. Now the back side window will not go down. More

by naynay0564
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell, Mike Moody, Ryan Derby
Apr 29, 2024 -

Key Ford of Rockland responded

Good morning, My name is Marie Forbes. I am the GM at Key Ford. I am sorry to hear that you have had problems with your vehicle. We service them well ahead of the sale, but some vehicles still have repairs that come up after. If you reach out to me personally, I will do my best to help you. My number is 207-594-4466 and my email is mforbes@keyauto.com

April 26, 2024

Each time that I contacted this dealership, I was met with professionalism and courtesy. At this last appointment, Key Rockland was able to fix an ongoing issue. I look forward to our continued relat More

by marga621
Recommend Dealer
Yes
Employees Worked With
Noah Hutchinson
April 24, 2024

Very pleasant buying experience, everyone is very pleasant and helpful. Great options for vehicle purchase. More

by Hutch1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moody
April 24, 2024

I had a good experience when buying my car. They helped get a lot of paperwork done over the phone. They answered my questions about the financing so I could pick the lender I wanted. The gu More

by melissacain3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell, Ryan Derby
April 21, 2024

It was the best experience in my years of buying a new car ...I buy ever 3 years ..Ryan is amazing!!! Will definitely go back in 3 years ... More

by kobesmom1201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Derby
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