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Key Chrysler Dodge Jeep RAM of White River - Service Center
Lebanon, NH
201 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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201 Reviews of Key Chrysler Dodge Jeep RAM of White River - Service Center
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April 04, 2024
I was pleased with dealership's quick response to my request for an appointment and rapid response to the problem. Emily was very courtious and professional. I do wish labor charge was much lower as my request for an appointment and rapid response to the problem. Emily was very courtious and professional. I do wish labor charge was much lower as my income does not increase over time. More
by rays6081
Verified CustomerEmployees Worked With
March 29, 2024
$10K of work and didn't even wash the vehicle before returning it to me; tried to overcharge me by approximately $1000 through sheer sloppiness (I am giving the dealership personnel the benefit of the d returning it to me; tried to overcharge me by approximately $1000 through sheer sloppiness (I am giving the dealership personnel the benefit of the doubt); and dealership personnel seemed to have either no inclination or no ability to track the ETA of ordered parts, given that after complaining and asking to speak to the dealership General Manager (who never called me), the district service manager called and told me that he had personally checked and my ordered parts would arrive in two weeks, yet they arrived the following day. More
by david.n.cole.2
Employees Worked With
Service
March 10, 2024
Least a car that was first damaged so they took it back to fix it. Never put inspection sticker on it put it back to me dirty, so I called they came back to take it again. They did clean it and inspect it to fix it. Never put inspection sticker on it put it back to me dirty, so I called they came back to take it again. They did clean it and inspect it from the moment I bought this car, everything went wrong More
by mpyukon
March 10, 2024
It was good they fit me in fixed it Still waiting for my refund check cause my warranty covered it and key was supposed to send me a check back. Only complaint I have refund check cause my warranty covered it and key was supposed to send me a check back. Only complaint I have More
by janeackerman
Employees Worked With
Nicole
February 14, 2024
It took a little bit, but my concern was addressed professionally. Everyone was very kind and helpful and provided everything I needed. professionally. Everyone was very kind and helpful and provided everything I needed. More
by Metalcat83
Employees Worked With
The service manager, two service representatives. Nicole, and my apologies, I cannot remember the name of the nice gentleman that works next to her.
