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Key Chrysler Dodge Jeep RAM of White River

White River Junction, VT

4.3
304 Reviews
We make the car buying process simple by displaying the lowest price on the window. We price our vehicles more aggressively than anyone else in New England. We're proud to display our low price on every vehicle's window. We believe there is more to buying a vehicle than worrying about the price. Key Auto has simplified the car finding process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. When you leave a Key Auto dealership, you're confident you've received the absolute best deal. When the Key Auto Group was formed, the owner realized that most customers were tired of buying cars the "old-fashioned" way. He wanted to get rid of negotiating back and forth over a price, and pressure from the salesperson. This stressful process could last hours! The customer would end up driving away in their new vehicle with no assurance that they received the best deal possible. That's not how we do business. That's why we started the Hassle-Free Zone. We believe customers want to focus on the important aspects of buying a car, such as reliability, safety and integrity of the dealership and its staff. All that can get overlooked when focusing on price alone. Here at Key Auto, you can rest assured that you ARE receiving the best deal possible. We'll prove it! Key Auto Group has stores in New Hampshire, Maine and Vermont. You can find our locations in towns such as: Portsmouth NH, Somersworth NH, Newington NH, Salem NH, Nashua NH, Rutland VT, White River Junction VT and York ME - allowing us to carry a wide selection of highly desirable inventory across New England.
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190 Sykes Mountain Ave

White River Junction, VT

05001

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Showing 304 reviews

May 10, 2024

Emily was great very knowledgeable regarding what needed to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experi More

by keabuckl.n1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

They were exceptional and professional in every way. A very pleasant experience with knowledgeable people. More

by mallegretti@newfrontiercap.,com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Lachapelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fran Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Good buying experience! !! I would recommend Key Auto to everyone looking to purchase a vehicle!!! More

by m_foss6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Lachapelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Watson
April 28, 2024

Not sure who Emily Richards is. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. More

by lkparker03
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Great service. Took vehicle right in. Nice comfortable waiting area. Very friendly staff from service writer to mechanic. More

by dtess18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Tessier, Technician
Apr 26, 2024 -

dtess18 responded

Good service department.

April 24, 2024

Terrible customer service and poor communication. My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emaile More

by Shawnb2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Richards
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Thank you Nicole and Emily for getting everything set up and straightened out for me. Installation was completed and looks awesome. More

by DEBORAHDUCHARME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

My first time there. Easy in and easy out. Friendly, helpful staff. Beautiful, clean and pleasant waiting area. Loved the lighting over the table and the “fireplace” on t More

by valmp1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Not very happy, too many thing that I did not like, mostly calling over and over and no answer. Then sales guy answers connects me with them instantly. Other issues also will discuss in person, afraid More

by jamesljaworski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Job scheduled, the work was completed on time and per the quote. athe staff ws friendly and communicated well. More

by FIGHTINGILLINI85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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