Key Chrysler Dodge Jeep RAM of White River
White River Junction, VT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Emily was great very knowledgeable regarding what needed to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experi to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experience More
They were exceptional and professional in every way. A very pleasant experience with knowledgeable people. A very pleasant experience with knowledgeable people. More
Good buying experience! !! I would recommend Key Auto to everyone looking to purchase a vehicle!!! !! I would recommend Key Auto to everyone looking to purchase a vehicle!!! More
Not sure who Emily Richards is. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. More
Great service. Took vehicle right in. Nice comfortable waiting area. Very friendly staff from service writer to mechanic. Took vehicle right in. Nice comfortable waiting area. Very friendly staff from service writer to mechanic. More
Terrible customer service and poor communication. My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emaile My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emailed to me I was told they didn’t have an estimate to provide me. However, they had already ordered parts and gave me an obnoxious quote over the phone. During the 3 days that my truck was there I talked to Nicole Ferland, the ASSistant service manager numerous times and she could never tell me what the actual problem was with my truck. Finally when I did pick up my truck I was shocked to find on my invoice that the cause of my problem was from mice! Never once did Nicole mention to me on the phone that mice nested under my hood and caused the alleged problem. I feel that the “7 hours diagnostic labor” I was charged my have been stretched further than what they claim it actually took them especially since the actual repair when the parts arrived took them less than 30 minutes. I will not return to this business for service again. More
Thank you Nicole and Emily for getting everything set up and straightened out for me. Installation was completed and looks awesome. and straightened out for me. Installation was completed and looks awesome. More
My first time there. Easy in and easy out. Friendly, helpful staff. Beautiful, clean and pleasant waiting area. Loved the lighting over the table and the “fireplace” on t Easy in and easy out. Friendly, helpful staff. Beautiful, clean and pleasant waiting area. Loved the lighting over the table and the “fireplace” on the TV! Thank you! More
Not very happy, too many thing that I did not like, mostly calling over and over and no answer. Then sales guy answers connects me with them instantly. Other issues also will discuss in person, afraid mostly calling over and over and no answer. Then sales guy answers connects me with them instantly. Other issues also will discuss in person, afraid for my truck. More
Job scheduled, the work was completed on time and per the quote. athe staff ws friendly and communicated well. quote. athe staff ws friendly and communicated well. More