Key Chrysler Dodge Jeep RAM of White River

Friendly. Available. Competent. Nice waiting area. Waiting for RAM EV! Interim…love my RAM Laramie! Available. Competent. Nice waiting area. Waiting for RAM EV! Interim…love my RAM Laramie! More

Horrible. Less than 24 hours after we purchased our car with around 50k miles on it the head gasket blew. This was not Key's fault. When I called to see what w Less than 24 hours after we purchased our car with around 50k miles on it the head gasket blew. This was not Key's fault. When I called to see what we should do they (original sales person) first promised it would get taken care of but they would need to call me right back. After not receiving a call back my next conversation (with the manager) was "We are not a Mazda dealer, bet you'd wish you had bought that extended warranty." I was not expecting much. Maybe a tow and a loaner car til my wife, two young children and I could figure out what we were going to do without two functional cars. This is not how you retain business. That $90000 check I have in my pocket to purchase a new work truck from Key will be going elsewhere. Every engineering tech and contractor I encounter while managing capital projects for the hospital I work at will hear this story. More

While the work required did not require an extended time, the staff were courteous and helpful. the staff were courteous and helpful. More

Scheduling was great. The service was done promptly and professionally. The customer waiting area was the best I have experienced. The service was done promptly and professionally. The customer waiting area was the best I have experienced. More

Thank you for taking care of the upkeep on one of our fleet trucks. Great to get the front brakes fixed and the summers installed. fleet trucks. Great to get the front brakes fixed and the summers installed. More

This dealership was very helpful during the process of buying a new vehicle. I definitely recommend going to them! buying a new vehicle. I definitely recommend going to them! More

Felicia was amazing to work it on purchasing my car. I would definitely recommend those looking for a great customer experience, to go purchase a car with her! Thanks Felicia ! And the IS AMAZING! 🤩 I would definitely recommend those looking for a great customer experience, to go purchase a car with her! Thanks Felicia ! And the IS AMAZING! 🤩 More

Communication is very minimal is any at all and work takes longer than it should takes longer than it should More

Always feel like I’m being told I need some service that’s unnecessary. Rusty brake rotors are not a reason to replace the rotors. Loss of credibility means having to decide on recommendations, whether that’s unnecessary. Rusty brake rotors are not a reason to replace the rotors. Loss of credibility means having to decide on recommendations, whether needed or not. Being the only game in town adds even more responsibility to create trust. $40 for an air filter is pretty ridiculous. $20 to install?!! Was waiting to get call that vehicle was ready but did not receive until too late in day to arrange a ride to pick it up. More

Emily was great very knowledgeable regarding what needed to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experi to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experience More