Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

They gave me a rundown of the status of my car afterwards, tires, brakes. Oil change & tire rotation went fine. Parts are on order for the Uconnect system. They were also accommodating with agreem afterwards, tires, brakes. Oil change & tire rotation went fine. Parts are on order for the Uconnect system. They were also accommodating with agreements made with the old management. More

Disorganized but did what needed to be done Seemed disorganized and frantic but the job was completed as agreed disorganized and frantic but the job was completed as agreed More

Did what they said they were going to do on time and willingly. When looking for dealer service I will be back willingly. When looking for dealer service I will be back More

Very courteous and thorough They found a bad rear wiper and had one delivered from the Napa . Also, there was another man there that was very courteous who's name I don't recall but he's had many years of and had one delivered from the Napa . Also, there was another man there that was very courteous who's name I don't recall but he's had many years of experience in the auto repair business More

They were on time, service was great Everyone was polite, helpful. The waiting area was clean helpful. The waiting area was clean More

Easy scheduling; quick and courteous service. Dealership was ready for me when I got there, and work was completed whilst I waited. Dealership was ready for me when I got there, and work was completed whilst I waited. More

Recall work. Conducted swiftly and professionaly. Easy to make an appointment. Knowledgeable personnel Two words Conducted swiftly and professionaly. Easy to make an appointment. Knowledgeable personnel Two words More

Everyone was pleasant & worked to get me my vehicle I had a great experience. Everything worked out great a great experience. Everything worked out great More

The service was quick and not too expensive, I was hoping some diagnostic information could be provided while the service was being completed but that was quoted at an additional $200. I didn't have any prob some diagnostic information could be provided while the service was being completed but that was quoted at an additional $200. I didn't have any problems with the condition of the vehicle and the regeneration seems to have worked as intended More

Oil change. Went well Got appointment next day. Quick and easy. What could be better Went well Got appointment next day. Quick and easy. What could be better More