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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
406 Reviews

406 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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August 11, 2023

They did an excellent job of diagnosing our problem, and scheduled us in to fix it as soon as they could. More

by LLBRADFORD58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bourgoin, Abigail "Abby" Lakeman
Aug 14, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

We love what we do!

August 02, 2023

I have purchased 3 vehicles from that dealership over the years and 2 in the past 6 months..they ha e bee. Great to deal with on all issues..also all my vehicles were used and any thing that came up with the More

by DALEGILES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike elwell, Bob Mortimer, Park Clegg, Dorothy Sewall
Aug 05, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

We love our customers, and we love that you had a good time and felt strongly enough about your experience that you would come back and give us another round! Thanks also for your kind words here!

July 28, 2023

Great customer service. . Andrew and Mike were very attentive and answered all of my questions and concerns. More

by ltufo115
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Cardillo
Aug 06, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thank you for the 5 stars! We try!

July 28, 2023

Much improvement has been made in the waiting area since my last visit and the service was conducted promptly. More

by nrpinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorothy Sewall
Jul 28, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks so much for your very kind review and also for noticing our upgrades in the waiting area!

July 24, 2023

Service is always 5 stars. Customer since 2004. The place I always go for my jeep More

by BONNIELENGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Elwell, sales , Bob Mortimer, Park Clegg, Dorothy Sewall
Aug 06, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thank You!

July 21, 2023

Great service, they got us in and took care of our truck. Will definitely go there again. More

by Sunshine 🌞
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Park Clegg, Dorothy Sewall
Jul 21, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks so much for taking a moment to recognize us! We appreciate you and are thrilled that you are happy with the service you received!

July 21, 2023

Friendly professional staff. Prompt service. I sold my 2019 Ram Classic back to the Key dealership where I originally purchased it from Newcastle dealership. More

by TCTETU
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Poulin
Jul 22, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Tom- thanks for doing business with us. Enjoy your time here with the Grands and I am sure Florida will be fun! Thanks again- J

July 21, 2023

Was a great experience working with Key Chrysler Dodge. Mike and Jamie were easy to work with and got us into the Durango and we love it! More

by Mitchlynnbills
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Poulin, Andrew Cardillo, Dorothy Sewall
Jul 22, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Hi guys and thanks for taking the time to write this up for us! Thrilled that you had a positive experience and look forward to taking care of you through you ownership experience! J-

July 18, 2023

Very good service nice people and very friendly atmosphere very much happy with the work they performed More

by dennispotvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Cardillo, Dorothy Sewall
Jul 22, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Dennis, Thanks for choosing Key! We enjoyed working with you and are grateful to you for writing this review! Enjoy and we hope to see you soon!

July 14, 2023

Excellent service experience. Work done right the first time and done promptly. Very good people in the service department. More

by NORTHERNDRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Park Clegg, Dorothy Sewall
Jul 22, 2023 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks for the great Review! We are thrilled that you are happy!

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