Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Great people. Super helpful. Highly recommend working with the good folks at Key in Newcastle Super helpful. Highly recommend working with the good folks at Key in Newcastle More

They changed my oil and checked my car for the long trip back to New Jersey. They accommodated my dog in the waiting room and offered a drink to her. Great dealership! back to New Jersey. They accommodated my dog in the waiting room and offered a drink to her. Great dealership! More

Park is the the primary reason I love working with Key Newcastle. Thank you, Park! Newcastle. Thank you, Park! More

Friendly, patient, informative. Jaine & Tyler both worked well together. So I bought the truck. Thanks Jaine & Tyler both worked well together. So I bought the truck. Thanks More

She was Very pleasant and accommodating. Helpful and respectful. Smiled and she relayed accurate information to me. Helpful and respectful. Smiled and she relayed accurate information to me. More

Usually I’m very pleased with the work at the dealership, but this last time the tech didn’t reset the oil change meter in the dash and left the hood ajar (with oily fingerprints on the front of the white ho but this last time the tech didn’t reset the oil change meter in the dash and left the hood ajar (with oily fingerprints on the front of the white hood.) More

When it was Newcastle Chrysler owned by Randy Miller & how he treated me after how it was Bowells prior & they did me wrong I wouldn't of been back. Randy Miller & his crew were great. Randy filled me o how he treated me after how it was Bowells prior & they did me wrong I wouldn't of been back. Randy Miller & his crew were great. Randy filled me on on Keys & they're folks. I'm still begin treat great & very helpful crew More

I was happy with the service in a timely manner and the attention that they gave me attention that they gave me More

Service was great. On time. They gave me a brand new Jeep for a loaner car. Dorothy kept me up-to-date on the status of my vehicle. Thank you. On time. They gave me a brand new Jeep for a loaner car. Dorothy kept me up-to-date on the status of my vehicle. Thank you. More

Was in for a inspection and oil change. glue from old sticker smeared on windshield,and grease/oil smudges and fingerprints all over hood and driver side front fender! I remember when mechan glue from old sticker smeared on windshield,and grease/oil smudges and fingerprints all over hood and driver side front fender! I remember when mechanic placed a protective cover over the fender when working under the hood! Took an hour and a half to do the oil change and inspection and the mechanic didn’t seem to respect other people’s property. Been a customer for many years and have purchased many vehicles at this dealership! I guess the days of customer loyalty are not what they used to be……probably will continue to do business with key, but not because they stand out like they used to in a customer service way. They have not been that type of dealership since it was sold to KEY auto group More