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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
399 Reviews

399 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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October 16, 2023

Dorothy was very kind and helpful scheduling our service. She made me feel comfortable. This was my first time servicing here. More

by PASTORJAMIE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Robison, Park Clegg, Dorothy Sewall
October 08, 2023

Andrew Cardillo did a great job! Thorough and timely process. Thank you for your professionalism. More

by NTHIBODEAU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah, Dan Bourgoin, Bob Mortimer, Park Clegg, Andrew Cardillo, Dorothy Sewall, Hayden Martz, Abigail "Abby" Lakeman
October 07, 2023

Friendly and efficient and convenient. Staff is helpful and courteous. Service is well done and vehicle is left clean. More

by lmcb293
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mortimer, Park Clegg, Dorothy Sewall
October 04, 2023

Great people. Super helpful. Highly recommend working with the good folks at Key in Newcastle More

by stevenson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Park Clegg
September 30, 2023

They changed my oil and checked my car for the long trip back to New Jersey. They accommodated my dog in the waiting room and offered a drink to her. Great dealership! More

by barbspeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Park Clegg
September 30, 2023

Park is the the primary reason I love working with Key Newcastle. Thank you, Park! More

by jeffrey.d.bickford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Park Clegg, Dorothy Sewall
September 28, 2023

She was Very pleasant and accommodating. Helpful and respectful. Smiled and she relayed accurate information to me. More

by cheryl39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Park Clegg, Dorothy Sewall
September 28, 2023

Friendly, patient, informative. Jaine & Tyler both worked well together. So I bought the truck. Thanks More

by rogerjdm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Jaime Poulin
September 26, 2023

Usually I’m very pleased with the work at the dealership, but this last time the tech didn’t reset the oil change meter in the dash and left the hood ajar (with oily fingerprints on the front of the white ho More

by keith_a_lang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Park Clegg, Dorothy Sewall
September 25, 2023

When it was Newcastle Chrysler owned by Randy Miller & how he treated me after how it was Bowells prior & they did me wrong I wouldn't of been back. Randy Miller & his crew were great. Randy filled me o More

by DNH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorothy Sewall
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