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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
406 Reviews

406 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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November 17, 2023

I love Key Chrysler Newcastle. Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me More

by Rob I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Park Clegg, Dorothy Sewall
November 14, 2023

They are very accommodating! They are very helpful with all my questions and inquiries. And they respond easily. More

by macbeng29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Park Clegg, Dorothy Sewall
November 03, 2023

Dorothy was very professional on the phone a when was there plus very polite. The hardest thing there to do is get an appointment I know it’s tough but I have to schedule my appointments when I don’t hav More

by DOROTHY1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Park Clegg, Andrew Cardillo, Dorothy Sewall
October 28, 2023

It was difficult to get someone on the phone for scheduling a service. When told I would get a call when the part was in, it hasn’t happened yet even after the time frame I was given. More

by vegbuns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Sewall
October 24, 2023

Dan in parts made finding the parts for my vehicle super easy they also have the best hat selection More

by Dorothy1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bourgoin, Bob Mortimer, Park Clegg, Dorothy Sewall, Abigail "Abby" Lakeman
October 24, 2023

Park and Dot are great! They make it very easy to schedule appointments. Highly recommend More

by Park.clegg.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave metiver, Sam Telle, Eric Hinds , Dan Bourgoin, Park Clegg, Dorothy Sewall
October 19, 2023

Friendly, thorough, clean, timely. Had work done on my Wrangler twice in two weeks and can’t say enough good things about what a pleasant experience each one was. More

by CHARLOTTEGCONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Park Clegg, Dorothy Sewall
October 16, 2023

Dorothy was very kind and helpful scheduling our service. She made me feel comfortable. This was my first time servicing here. More

by PASTORJAMIE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Robison, Park Clegg, Dorothy Sewall
October 08, 2023

Andrew Cardillo did a great job! Thorough and timely process. Thank you for your professionalism. More

by NTHIBODEAU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah, Dan Bourgoin, Bob Mortimer, Park Clegg, Andrew Cardillo, Dorothy Sewall, Hayden Martz, Abigail "Abby" Lakeman
October 07, 2023

Friendly and efficient and convenient. Staff is helpful and courteous. Service is well done and vehicle is left clean. More

by lmcb293
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mortimer, Park Clegg, Dorothy Sewall
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