Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Service was good It was routine oil change and tire rotation. Thought it was a little pricey compared to prior times but way of the world I guess. Also not sure if tire pressures were checked as they rotation. Thought it was a little pricey compared to prior times but way of the world I guess. Also not sure if tire pressures were checked as they weren't all the same and under spec. Three were 36 lbs and one was 35. Spec is 37. More

service was efficient but had asked for my windshield washer fluid to be filled but it was not done washer fluid to be filled but it was not done More

Great service. Greeted promptly for my appointment. Oil changed, tires rotated and safety recall cleared. Greeted promptly for my appointment. Oil changed, tires rotated and safety recall cleared. More

Pleased with the front desk service and professional mechanic that worked on my vehicle as well as the proactive communication mechanic that worked on my vehicle as well as the proactive communication More

I found them to be very professional and answered all my questions and concerns. We were very happy with their service! questions and concerns. We were very happy with their service! More

I spent two thousand dollars for them to fix my 2012 Jeep Wrangler. They had it for two weeks , after which, I picked it up, drove for 20 minutes, then it died in the middle of the road. Wrangler. They had it for two weeks , after which, I picked it up, drove for 20 minutes, then it died in the middle of the road. More

Good easy to work with, they stand with you, give good service. Get you the best deal they can service. Get you the best deal they can More

Tom was great and the work performed seems to have solved the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an informed decision More

Great staff! Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t be my last! More

I had a great service appointment. I was in and out right on time - very helpful. I was in and out right on time - very helpful. More