Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

I found them to be very professional and answered all my questions and concerns. We were very happy with their service! questions and concerns. We were very happy with their service! More

I spent two thousand dollars for them to fix my 2012 Jeep Wrangler. They had it for two weeks , after which, I picked it up, drove for 20 minutes, then it died in the middle of the road. Wrangler. They had it for two weeks , after which, I picked it up, drove for 20 minutes, then it died in the middle of the road. More

Good easy to work with, they stand with you, give good service. Get you the best deal they can service. Get you the best deal they can More

Tom was great and the work performed seems to have solved the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an informed decision More

Great staff! Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t be my last! More

I had a great service appointment. I was in and out right on time - very helpful. I was in and out right on time - very helpful. More

Friendly helpful. Answer my questions always willing to help.service center short on techs. Great business. Answer my questions always willing to help.service center short on techs. Great business. More

Tried to call for several days to set up a service visit and the phone was never answered. Went to Augusta instead. We bought our jeep at Newcastle and have been a loyal customer for years but something has and the phone was never answered. Went to Augusta instead. We bought our jeep at Newcastle and have been a loyal customer for years but something has happened. More

The service department at Key did an amazing job! I highly recommend them! Thanks guys! I highly recommend them! Thanks guys! More

No consistent service manager for few years. Makes me doubtful about future vehicle purchase. Service has been fine however. Takes a long time to get an appointment. Too few techs? Makes me doubtful about future vehicle purchase. Service has been fine however. Takes a long time to get an appointment. Too few techs? More