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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
591 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 591 reviews
Verified Customer
January 17, 2024
Fast and efficient service! Everyone was very nice! Fast and effective service! Everyone was very nice and accommodating. I will definitely bring my car back in the future Everyone was very nice! Fast and effective service! Everyone was very nice and accommodating. I will definitely bring my car back in the future More
by RRobison.2007
Employees Worked With
Dorothy Sewall, Dorothy Sewall
January 17, 2024
Excellent experiences with every department under the Randy Miller ownership. After Randy Miller, Key Chrysler is just another 'nothing special' dealership. I will be going elsewhere for service work whe Randy Miller ownership. After Randy Miller, Key Chrysler is just another 'nothing special' dealership. I will be going elsewhere for service work when my warranty expires. More
by MC
Employees Worked With
Dorothy Sewall, Dorothy Sewall
January 17, 2024
The process was good. The vehicle itself was detailed but not well...there was still dirt under the backseat. Also after getting home I found that the fog light bulbs were The vehicle itself was detailed but not well...there was still dirt under the backseat. Also after getting home I found that the fog light bulbs were hanging and had melted the bulb housing. Guessing the bulbs were changed and never installed correctly in the housing. I had to buy new fog light housings. I will also say that the two rear tires really were not in spectacle but I knew they weren't great...just question whether there should have been a new sticker on it. Sales and finance guys were great to deal with. More
by GREGMCHAMBERS12
January 16, 2024
They are understaffed, only one mechanic actually knows what he's doing and we've had to replace the same part in our 2022 truck three times in the past year. Overall awful, the three trucks we bought in t what he's doing and we've had to replace the same part in our 2022 truck three times in the past year. Overall awful, the three trucks we bought in the last 14 months are not Dodge (we have 1 Chevy and 2 GMC) purely because of our awful experience at this dealership since Randy Miller sold it we will not be buying anymore Dodge More
by abby_127
Employees Worked With
Park Clegg, Park Clegg
