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Key Chrysler Dodge Jeep RAM of Newcastle

Newcastle, ME

4.3
588 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 588 reviews

April 16, 2024

Sorry guys for the 4 score but the remote start that you repaired last week, no longer works and now I have a check engine light on. Would appreciate another appointment that is hopefully not a month out,li More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Sewall
April 05, 2024

Not your average dealership. They care, they are honest, they are fair, and really do want to please their customers. I would highly recommend them!! More

by barkinglaurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Surprising lack of attention to detail! Produc knowledge could be better. Took a week to accomplish dealer swap of vehicle due to their lack of drivers. More

by peter.kelloway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

I brought in my 2020 Ram 3500 mega cab an was looking to trade it in. They were very helpful an showed me a 2024 2500 Ram . They offered me a deal I couldn't beat. So I I purchased the new Ram an looking fo More

by kronosconstruction.me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Car was ready in a jiffy. Great communication and follow up. Appreciate the staff knowledge. More

by amilsmcf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennet
April 02, 2024

They gave me a rundown of the status of my car afterwards, tires, brakes. Oil change & tire rotation went fine. Parts are on order for the Uconnect system. They were also accommodating with agreem More

by HappyCustomer
Recommend Dealer
Yes
Employees Worked With
Bennett
March 30, 2024

Disorganized but did what needed to be done Seemed disorganized and frantic but the job was completed as agreed More

by James F
Recommend Dealer
Yes
March 28, 2024

Did what they said they were going to do on time and willingly. When looking for dealer service I will be back More

by russ29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Abigail "Abby" Lakeman
March 23, 2024

Very courteous and thorough They found a bad rear wiper and had one delivered from the Napa . Also, there was another man there that was very courteous who's name I don't recall but he's had many years of More

by keith_a_lang
Recommend Dealer
Yes
Employees Worked With
Michael and a young lady who did the state inspection who's name I didn't get but her mom, Becca, also works there
March 18, 2024

They were on time, service was great Everyone was polite, helpful. The waiting area was clean More

by sueguptill
Recommend Dealer
Yes
Employees Worked With
He was filling in from out of town
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