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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
606 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 606 reviews
August 01, 2024
It took me so long to get thru to you for my appointment very frustrating your phone service is not great and you keep changing your personal constantly very frustrating your phone service is not great and you keep changing your personal constantly More
by DOROTHY1324
Verified CustomerEmployees Worked With
I don’t remember the service personnel names
June 24, 2024
Amazing customer service. Scott and Mike were a pleasure to work with and made it so easy! Scott and Mike were a pleasure to work with and made it so easy! More
by kann78bb
June 24, 2024
Friendly , Got truck ready when they said they would . Did interior and exterior treatment that I paid for which Rockland didn’t on previous vehicle . Did interior and exterior treatment that I paid for which Rockland didn’t on previous vehicle . More
by ETHAND65
June 21, 2024
Was good for my Ram truck with the exception of safety inspection otherwise the rest has been completed inspection otherwise the rest has been completed More
by kangus5522
Employees Worked With
Other Employees :
Dan Bourgoin, Scott Clement, Lucas Verrier
June 21, 2024
They have no help and when you call to do an appointment you wait a couple of weeks to do an oil change then they do someone else with an oil change bad buisness I lost a week pay cause ofthis you wait a couple of weeks to do an oil change then they do someone else with an oil change bad buisness I lost a week pay cause ofthis More
by philbilly71
Employees Worked With
Lucas Verrier
June 10, 2024
Great sales experience. No pressure and all of my questions were answered. Dealership was comfortable to wait in. I had a great experience in 2002, and now a second great ex No pressure and all of my questions were answered. Dealership was comfortable to wait in. I had a great experience in 2002, and now a second great experience in 2024. More
by beckie529
June 08, 2024
DO NOT BUY FROM THIS DEALERSHIP! If I could give zero stars I would ! They are scammers! My husband and I had a deal to purchase a vehicle and were ready to pick it up but we were to If I could give zero stars I would ! They are scammers! My husband and I had a deal to purchase a vehicle and were ready to pick it up but we were told by Mike Callahan that it was sold to someone else!! He told us the sales manager; Scott Clement, would call us and explain! It never happened so I had to call them! They lied and told us a multitude of stories why it wasn’t available. Scott Clement is a BIG LIAR and extremely unprofessional! We were in the middle of asking him questions about why this happened and he hung up on us twice!! What a waste of time and energy! THEIR WORD MEANS ABSOLUTELY NOTHING!!!!! So BUYER BEWARE AND RUN AS FAST AS YOU CAN AWAY FROM HERE! More
by kk
Employees Worked With
Scott Clement and Mike Callahan
