Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
598 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 598 reviews
November 22, 2024
Tom was great and the work performed seems to have solved the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an informed decision More
by sfurash
Verified CustomerEmployees Worked With
Tom Chryplewicz
November 14, 2024
Great staff! Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t be my last! More
by stevensed
Employees Worked With
Other Employees :
Scott Clement, Tom Chryplewicz
November 09, 2024
Thanks I am still getting familiar with the new gadgets the dealership was very helpful love the Wrangler the dealership was very helpful love the Wrangler More
by RVERBEND
October 26, 2024
Been into the dealership many times over the years first time dealing with key and buying a vehicle from Mike hands-down easiest experience I've had buying a vehicle. They were honest and did what they coul time dealing with key and buying a vehicle from Mike hands-down easiest experience I've had buying a vehicle. They were honest and did what they could to make things work for me and my family have recommended multiple people since buying to go see Mike and Scott. I will be back to do business again thanks everyone! Customer service so good i had to buy two in one day! More
by dustin.creamer
October 10, 2024
Tried to call for several days to set up a service visit and the phone was never answered. Went to Augusta instead. We bought our jeep at Newcastle and have been a loyal customer for years but something has and the phone was never answered. Went to Augusta instead. We bought our jeep at Newcastle and have been a loyal customer for years but something has happened. More
by ccamp44
Employees Worked With
Tom Chryplewicz
October 09, 2024
The service department at Key did an amazing job! I highly recommend them! Thanks guys! I highly recommend them! Thanks guys! More
by Betsy Ross
Employees Worked With
Other Employees :
Scott Clement, Tom Chryplewicz
October 08, 2024
No consistent service manager for few years. Makes me doubtful about future vehicle purchase. Service has been fine however. Takes a long time to get an appointment. Too few techs? Makes me doubtful about future vehicle purchase. Service has been fine however. Takes a long time to get an appointment. Too few techs? More
by pegmellen
Employees Worked With
Tom Chryplewicz
