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Key Chrysler Jeep Dodge RAM of Newcastle
Newcastle, ME
628 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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Today:Open today 9:00 AM - 5:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 628 reviews
Verified Customer
November 10, 2025
Attempted to get a Maine State inspection prior to re-registering in Maine from NC temp. Was told I will now have to come back to actually get a sticker, after, registering, which will mean operating re-registering in Maine from NC temp. Was told I will now have to come back to actually get a sticker, after, registering, which will mean operating and 'uninspected' vehicle or having it towed in order to get the sticker. More
by Walpoleman11
November 08, 2025
Very good customer service will definitely use them again. I will refer my friends to them as well again. I will refer my friends to them as well More
by ml6551
November 01, 2025
Great place to do business. Salesman were not pushy or chasing you around the lot. They made the whole experience easy. Salesman were not pushy or chasing you around the lot. They made the whole experience easy. More
by steward.cody
October 30, 2025
Work was done in time estimated. Pleased with the service Work done efficiently and thoroughly Pleased with the service Work done efficiently and thoroughly More
by lmcb293
October 25, 2025
Easy to work with. Very knowledgeable. Extremely helpful and incredibly courteous. I would definitely buy another car from them! Very knowledgeable. Extremely helpful and incredibly courteous. I would definitely buy another car from them! More
by gttewes
October 14, 2025
Very grateful it was so easy to buy this car from the South Shore of Massachusetts! My friends who live in Maine helped me and Mike had me on the phone and my stress was gone! Thank you so much for a gre South Shore of Massachusetts! My friends who live in Maine helped me and Mike had me on the phone and my stress was gone! Thank you so much for a great experience! More
by ANDYILLES30
Employees Worked With
October 03, 2025
I traded in a vehicle with them on 9/5 it had an outstanding loan that was supposed to have a payoff on 9/25, on 9/30 I called my bank, the dealership hadn't sent a check yet. On the same day I call outstanding loan that was supposed to have a payoff on 9/25, on 9/30 I called my bank, the dealership hadn't sent a check yet. On the same day I called the dealership 6 times and left messages. Twice I actually spoke with someone who said they would send an email to the accounting department and get back to me. No one ever called me back. The check finally showed up on 10/3 and because it took so long I have an outstanding balance of $60 on the loan. In the meantime they already had my previous vehicle up for sale on their website. If you have a trade in I would go somewhere else. More
by hiker_jessica
September 20, 2025
Close proximity. Quick scheduling of my appt. Service manager was courteous. Fast service. I got out in less time than I was quoted. Comfortable showroom Quick scheduling of my appt. Service manager was courteous. Fast service. I got out in less time than I was quoted. Comfortable showroom More
by BWFERG
September 18, 2025
Absolutely terrible service center. The new owners have no Manager running this location and no one takes responsibility for any issues. We brought our vehicle in 3 times to get the e The new owners have no Manager running this location and no one takes responsibility for any issues. We brought our vehicle in 3 times to get the emergency brake fixed and they still couldn't fix it. We spend $3,000 total and the E-brake still didn't work. We had to take it to a different dealership service center, and they found parts/springs were missing on the rear E-brake system. So, we had to spend another $1,400 with them to re-pair the previous Newcastle debacle. On top of that, Newcastle wrecked the front of our vehicle while it was parked on their lot waiting for the E-brake parts for their fiasco repairs. Our vehicle was out of commission for another 3 weeks while the entire front end had to be repaired. DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! More
by R
Employees Worked With
DJ Sides
