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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
589 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 589 reviews
September 05, 2023
Very easy going dealership. All personnel that I dealt with was friendly and knowledgeable. I purchased a used vehicle before it went through the shop. I feel that once the sale All personnel that I dealt with was friendly and knowledgeable. I purchased a used vehicle before it went through the shop. I feel that once the sale was made the vehicle wasn’t gone through as thorough as it should have. I found a mouse nest under the engine cover. Other than that had a pleat experience. More
by rawilliams69
Verified Customer
September 05, 2023
Friendly and no pressure. I knew the car I wanted and so it was easy to negotiate I knew the car I wanted and so it was easy to negotiate More
by klmfwow
September 05, 2023
This is the 4th car I’ve bought there. Others were with Newcastle Jeep. However I dealt with Mike each time. I enjoy working with him. Others were with Newcastle Jeep. However I dealt with Mike each time. I enjoy working with him. More
by DGSTRAWSER
September 05, 2023
Great service! Dot got me in quickly and fixed my problem on the first visit! She was very kind and helpful. I recommend their service. I enjoy their complimentary Dot got me in quickly and fixed my problem on the first visit! She was very kind and helpful. I recommend their service. I enjoy their complimentary, snacks and beverages. They were so yummy. It was also nice to see Mike in stuff sales. More
by m.ramguy
September 04, 2023
It was able to locate the tire I needed, and to determine if there was any other damage. I had a very limited exposure to the dealership, but was satisfied with the outcome. if there was any other damage. I had a very limited exposure to the dealership, but was satisfied with the outcome. More
by m_chace
Employees Worked With
I don’t know the names of any of the employees.
September 04, 2023
The folks I dealt with were efficient, friendly and attentive. They covered all aspects of vehicle. Unfortunately the issues I experienced the day after the sale was not good but that is a manufacturin attentive. They covered all aspects of vehicle. Unfortunately the issues I experienced the day after the sale was not good but that is a manufacturing issue vs. a dealer issue. One note to dealership that should be covered. Roadside assistance is only good for 15 miles. Not very good in a rural state. Second, SOS is satellite driven. If they transfer to roadside assistance and you are in a lack of cell coverage area, the call will drop. They must stay on the line for call to continue More
by vulcanguy77
September 02, 2023
There is a reason that I do all of business here, is because of the professionalism and respect that they show my wife and I, each and every time. Thank you! because of the professionalism and respect that they show my wife and I, each and every time. Thank you! More
by jeffrey.d.bickford
Employees Worked With
Jaime Poulin, Park Clegg, Dorothy Sewall
September 02, 2023
Everyone at Newcastle Key Jeep was awesome. Appreciate them taking the time to walk us through everything. Mike, Mike, Andrew and Jamie were great. Thanks again. Appreciate them taking the time to walk us through everything. Mike, Mike, Andrew and Jamie were great. Thanks again. More
by DSBART640
Employees Worked With
Other Employees :
Jaime Poulin, Park Clegg, Andrew Cardillo
August 31, 2023
They made buying the car I wanted an easy and efficient process. I would go there again. process. I would go there again. More
by jimigreene207
