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Key Chrysler Dodge Jeep RAM of Newcastle

Newcastle, ME

4.3
588 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 588 reviews

November 22, 2024

Tom was great and the work performed seems to have solved the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an More

by sfurash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chryplewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Great staff! Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t More

by stevensed
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Chryplewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Thanks I am still getting familiar with the new gadgets the dealership was very helpful love the Wrangler More

by RVERBEND
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I had a great service appointment. I was in and out right on time - very helpful. More

by norton.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chryplewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Been into the dealership many times over the years first time dealing with key and buying a vehicle from Mike hands-down easiest experience I've had buying a vehicle. They were honest and did what they coul More

by dustin.creamer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Friendly helpful. Answer my questions always willing to help.service center short on techs. Great business. More

by Smiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom awesome
October 10, 2024

Tried to call for several days to set up a service visit and the phone was never answered. Went to Augusta instead. We bought our jeep at Newcastle and have been a loyal customer for years but something has More

by ccamp44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Chryplewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

The service department at Key did an amazing job! I highly recommend them! Thanks guys! More

by Betsy Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Chryplewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

No consistent service manager for few years. Makes me doubtful about future vehicle purchase. Service has been fine however. Takes a long time to get an appointment. Too few techs? More

by pegmellen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chryplewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Very professional ! although wish most needed service could be done much sooner . Have a good day More

by RELLIM64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chryplewicz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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