Key Acura of Reno

Key Acura Of Reno is the top notch dealership. Full service in both sales and repairs. I really feel like everyone here is looking out for my best interests in servicing my vehicle. I've purchased Full service in both sales and repairs. I really feel like everyone here is looking out for my best interests in servicing my vehicle. I've purchased two cars from them and it's been a great experience More

Worst car buying experience of my life! I left with the car and now can’t get anyone to communicate with me as far as who it’s financed through, I haven’t received an EDRS number to registe I left with the car and now can’t get anyone to communicate with me as far as who it’s financed through, I haven’t received an EDRS number to register it, and it’s been 30 days so I can’t even drive the xxxx car. I don’t even know to whom or when to make a payment. The one response I received was from the sales manager when I said I’d just bring the car back because this is a joke and he replied that he doesn’t know which bank it’s financed through and he’s sorry I don’t feel like we made a great deal. After texts, emails, and phone calls- NOTHING! I live 3-4 hours from Reno and can’t just drive to the dealership and shouldn’t have to. If you’re dead set on an Acura, drive to California and buy there. There’s also a Mercedes dealership next door and Lexus down the road. Skip this place. It’s skeezy!! More

Acura service team took care of my car promptly/professionally. Even when the wrong part was delivered by the supplier, Ethan kept me informed of status. As soon as the right part was de promptly/professionally. Even when the wrong part was delivered by the supplier, Ethan kept me informed of status. As soon as the right part was delivered, they promptly completed the work. Thank you, Ethan/team. More

Met me at the door ready to service my car. I was out within the time frame predicted. Everything was extremely efficient and everyone was very friendly. Love this service department. Worke I was out within the time frame predicted. Everything was extremely efficient and everyone was very friendly. Love this service department. Worked with James, who should get five stars too. More

Key Acura has the best service team and advisers. I have Ben going there for over 10 years and have never had a bad experience. I have Ben going there for over 10 years and have never had a bad experience. More

I purchased my MDX at this agency a little over three years ago. The only service that’s been given to it comes from this agency. I have no problem scheduling appointments work is always first class and years ago. The only service that’s been given to it comes from this agency. I have no problem scheduling appointments work is always first class and on top of that the agency is just super and handling it customers, providing a lounge and goodies there in More

People are nice and they keep my car in good condition to run always on the go run always on the go More

Very personable, very polite, and very helpful. They go above and beyond for their customers. I greatly appreciate the dealership and their dedication to keeping customers happy. They go above and beyond for their customers. I greatly appreciate the dealership and their dedication to keeping customers happy. More

Tom, the GM, was great to deal with. Normally we fear the finance guy, but David was a pleasure. Asa and Chui (Jose) were very patient with us and helped us find the right vehicle. Fin Normally we fear the finance guy, but David was a pleasure. Asa and Chui (Jose) were very patient with us and helped us find the right vehicle. Finally, the service manager represents the best part of your dealership. We brought our Tesla in for tires (rather than the Tesla Dealership) and was blown away with the service. We love the car, and we look forward to having our car serviced at Key Acura. More

Always great service, on time and clean car when ready to pick up when promised. pick up when promised. More