Key Acura of Portsmouth

I have never enjoyed so much a dealer as Prime Acura North. The people were very considerate of our time and stomach( :) they fed us!). They were very prompt and I would deal with them again. I bought a North. The people were very considerate of our time and stomach( :) they fed us!). They were very prompt and I would deal with them again. I bought an 05 RSX-S from them and they we're excellent in very detailed with all the info on it. I traveled from Boston and I would do this again anytime. More

After dealing with so many Acura dealerships in our area and being treated less than fair, we headed north to New Hamphire to Prime. Adam, our sales person was exceptionally friendly and caring. He took his and being treated less than fair, we headed north to New Hamphire to Prime. Adam, our sales person was exceptionally friendly and caring. He took his time and worked with us until he was sure we were happy with our choice. The General Manager, Anthony, was diligent in fixing the issues we had and went above and beyond to address our concerns. This dealership is worth the drive!!! Adam is the man to ask for. Take it from us...we are not easily impressed. We are 110% satisfied with our purchase, the price, and the service! More

Very attentive and friendly. Followed up with a phone call to see if I was satisfied. Made sure I had a chance to get educated on the use of the car. call to see if I was satisfied. Made sure I had a chance to get educated on the use of the car. More

I have been in the market for a pre-owned vehicle for several months and have visited 6 or so other dealerships during the process. At other dealerships, I was either ignored or insulted by presumptuous several months and have visited 6 or so other dealerships during the process. At other dealerships, I was either ignored or insulted by presumptuous sales staff who underestimated me because I was a woman, and in my late 20s. Finally, I visited Prime Acura North and I am so glad I did. I found a vehicle (Acura TSX) I was interested in at one of their other stores and they shipped it up quickly so I could see it in person and take a test drive. The staff organizing my visit was friendly and helpful with any questions I had. During my test drive, John Rydin answered my questions about the model, the critiques I have heard about the particular model of car I was testing, and his own experience driving an Acura. He was friendly, respectful, and honest. I did not 'bargain' as I probably should have to get 'a better deal' but I was offered what I expected for my trade and the price they offered for the new vehicle was within my price range. The rest of the staff, from the finance office to the service managers, were welcoming and personable. I look forward to working with them throughout the life of my Acura. More

We have worked with this dealership with sales and service for many years. Our car was approaching nine years young and we decided to go back to the dealer and meet with Jim Ahearn. Jim is such a service for many years. Our car was approaching nine years young and we decided to go back to the dealer and meet with Jim Ahearn. Jim is such a gem, honest and working hard to make a very happy customer. He worked with Anthony and worked out a deal that was acceptable to us. We have dealt with other dealerships and they do not come up to this one. This dealership has a wonderful service department too. We have dealt with them for as long as we have had Acura's and have been very pleased. More

John Rydin was very professional at his job and made me feel comfortable with the whole process of purchasing my new car.I received great customer service.. Jeanette DiBenedetti feel comfortable with the whole process of purchasing my new car.I received great customer service.. Jeanette DiBenedetti More

We had a great experience at Prime Acura North. John Rydin couldn't have been more friendly, helpful and informative. We also found the prices to be fair as well as the value paid for my trade-in. Rydin couldn't have been more friendly, helpful and informative. We also found the prices to be fair as well as the value paid for my trade-in. More

I highly recommend this dealership for purchasing both new or used cars. As part of the Prime brand, one gets excellent customer service from beginning to end, as well as excellence prices for trade ins a new or used cars. As part of the Prime brand, one gets excellent customer service from beginning to end, as well as excellence prices for trade ins as well as current inventory. During the process of looking for a vehicle I visited half a dozen dealerships, and found Prime Acura North to be the most friendliest. For anyone who lives further away and is hesitant about making the drive (I drove from Portland, ME) these guys will give you a fair price for your trade in and provide a no-hassle approach to the buying process. I suggest calling ahead for the red carpet treatment! More

I shopped several dealers before heading up to Pride I shopped several dealers before heading up to Pride Acura. Everyone of them either, lowballed (offered substantially lower figures on my trade) I shopped several dealers before heading up to Pride Acura. Everyone of them either, lowballed (offered substantially lower figures on my trade), told me to expect to pay full sticker price, or tried to switch me to a vehicle that I was not interested in. I decided to sell my own vehicle for a few thousand dollars more than the dealers were offering. I listed it at several websites. I stopped in Pride Acura only to test drive the vehicle, I had no intention to purchase it that day. John Rydin was the salesman and he set up the test ride without the usual questions; Are you going to be buying today? What else are you looking at? I. E. no pressure. After the drive, he simply asked, where I was at. I explained that I had listed my vehicle and would be interested in talking price after it was sold. He informed the usual discount that I could I could expect from Pride (which I had already researched thru Edmunds.com), then offered the same amount for my car that I was asking. This meant that, not only would I be free of having to go thru the process of selling the vehicle and guaranteeing it for thirty days (Mass. law), but I would be saving the sales tax that comes off the top when you trade. I still wasn't ready to decide. I told John that I would get back to him. He said that it was not a problem, but asked if he could talk to his manager about a better deal. All said and done, the final offer was so good that I could not pass it up. Until I picked the vehicle up, the next day, I kept thinking this was some sort of trick and that Pride had no intention of honoring the deal, but I purchased the vehicle as planned. I am quite pleased with the deal and the way that I was treated at Pride Acura. I highly recommend them. More

Our experience with John and Prime Acura was professional, expeditious and exceeded our expectations from start to finish. There was no circling of the lions and we never felt pressured or anno professional, expeditious and exceeded our expectations from start to finish. There was no circling of the lions and we never felt pressured or annoyed. By far, this was the best car buying experience to date for us! More