Key Acura of Portsmouth | Page 23

I cannot speak highly enough about Acura Prime North as a dealer, and Rick Rynerson as a sales person. The entire purchasing process was stress free, low pressure, and respectful. The negotiated price was ex dealer, and Rick Rynerson as a sales person. The entire purchasing process was stress free, low pressure, and respectful. The negotiated price was excellent, and the follow up great. More

I have been searching for a mini van, relatively a Honda Odyssey. I saw an ad on Craigslist for a 2005 Honda Odyssey EX. I then took a look at their website and immediately knew this would be the one. I cal Odyssey. I saw an ad on Craigslist for a 2005 Honda Odyssey EX. I then took a look at their website and immediately knew this would be the one. I called up and spoke with Rick, who invited me to test drive the vehicle. Went in later that night and was treated very well. I test drove the vehicle and was very suprised of the condition of this Odyssey. Prime Acura put in new Brake pads, Rotors, tires, timing belt, and a water pump. Seriously, what dealer are you going to find a used car with over a 100,000 miles with over $2000 worth of work put in, No one. The price alone is already thousands below book value. Overall my experience was awesome, Nancy was able to get me financed even though my credit has been poor. Best dealer I've ever been to hands down and I snagged the best car for the price. Thank you to everyone at Prime Acura North. More

My wife and I had been looking for a used car within our budget and had been going to many dealerships to check out cars that we were interested in. Prime Acura North was by far the most polite and friendli budget and had been going to many dealerships to check out cars that we were interested in. Prime Acura North was by far the most polite and friendliest dealership we visited. We saw 2 vechicles that interested us on their website and the next day we went and checked them out. Cavan actually called us while we were on our way there and I told him the two vehicles that we were looking at and when we got there, he had them both out front ready for us to look at and test drive. Cavan and the rest of the Prime Acura North Team made the purchase of our car hassle free and we were able to drive the car off the lot the next day. We are very happy with our purchase and our experience with Prime Acura North and will definitely be recommending them to anywone we know. More

always a great experience to work with this dealership. they go out of their way to help the customer to meet their needs. we worked with john who was very helpful and courteous both before and after the they go out of their way to help the customer to meet their needs. we worked with john who was very helpful and courteous both before and after the sales process. I highly recommend them to anyone in the market for a new acura. More

We found the staff to be exceptionally friendly and helpful when assisting us (particularly the business development manager, the salesperson and the financier). They were patient, kind and trustworth helpful when assisting us (particularly the business development manager, the salesperson and the financier). They were patient, kind and trustworthy. We highly recommend Prime Acura North for anyone looking for a good car at a great price from a terrific staff. More

Everyone at this dealership was an absolute pleasure to work with from the time I entered the lot. Cavan was so knowledgable and helpful without being aggressive or intrusive. Every employee at the deale work with from the time I entered the lot. Cavan was so knowledgable and helpful without being aggressive or intrusive. Every employee at the dealership worked extremely well together and made me feel right at home. It was by far the friendliest dealership I have ever come across. I happend to buy my car the night before Thanksgiving and Cavan stayed late into the night to make sure everything was perfect with my new car and that I knew how to use all the ammenities the car has to offer. The staff at Prime is wonderful and I look forward to doing future business with them. More

Bad sales experience. Price was not negotiable, delivery was unsatisfactory, found many minor irritating issues with car later, in short did not have a good experience. was unsatisfactory, found many minor irritating issues with car later, in short did not have a good experience. More

I honestly have never enjoyed car shopping. I have seen and dealt with a lot of very pushy and aggressive salesmen who wouldn't really take "no" for an answer. I hate feeling pressured into something when and dealt with a lot of very pushy and aggressive salesmen who wouldn't really take "no" for an answer. I hate feeling pressured into something when I'm not 100% sure. BUT I can honestly say when Adam Parsons approached me in the parking lot while I was looking at a 2003 Rav4, he was not only polite and professional, he didn't make me feel like I had to make a decision in 1 day. He followed up with me the next day but instead of making me feel pressured into a sale, he thanked me for taking the time to come in and look. I am honestly very impressed with this dealership as well as everyone I dealt with. I've never met a more patient and helpful group of people- especially while car shopping. I will definately recommend Adam and this dealership to friends, family and anyone I meet looking to buy a new vehicle. I know for me personally, the more I feel pressured into something, the more I back away. So, Adam has the perfect technique since the lack of pressure I felt is one of the main reasons I went back the next day, then made the purchase a day later. The quality of vehicles and service was amazing and I am very excited about my purchase. Thank you everyone who helped me (and especially for staying very patient with me) while I made up my mind. I will most certainly be back in the future! More

This is my 4th car with Prime and would not go any place else. All the people including sales and service are a TEN. I have and always will recommend the dealership. Jane Mackin else. All the people including sales and service are a TEN. I have and always will recommend the dealership. Jane Mackin More

I visited Prime Acura North earlier this week. Please keep in mind that I was not really in the market for a new SUV and had no intention of buying a vehicle on that day. I stopped by because I saw two v keep in mind that I was not really in the market for a new SUV and had no intention of buying a vehicle on that day. I stopped by because I saw two vehicles on the lot that caught my eye while I was out running an errand. Cavan came out to greet me and was very professional and knowledgeable about both vehicles. Neither vehicle was the right vehicle for me so we went inside to trade contact information. We discussed both new and used MDX vehicles with lease and purchase options. After considering my needs for a vehicle, Cavan remembered a lease vehicle that had just been traded in by a long time customer and it sounded interesting to me. The vehicle was still in service/detailing but I agreed to stay while Cavan brought it around for a test drive. At the same time the used car manager took a look at my vehicle for trade-in. It ended up to be the vehicle I truly wanted. Within two days, thanks to assistance from Nancy the sales manager and Jim the business manager, my wife and I drove that MDX off the lot! This was truly the most remarkable and enjoyable car buying experience I have ever had. I have purchased at least twenty vehicles in three different states in my lifetime and no dealership has ever come close to the professionalism, knowledge, attention to detail and friendly nature of Prime Acura North. If you are contemplating a new vehicle I recommend that you go see Cavan and Prime Acura in North Hampton! Thank you Cavan, Nancy, Jim and Acura North for your service. More