
Key Acura of Portsmouth
Portsmouth, NH
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Terrific Job Every time my husband and I go to Key Acura we are well taken care of. Amanda Wickert makes us feel so much like valued customers and Joe Heidinger e Every time my husband and I go to Key Acura we are well taken care of. Amanda Wickert makes us feel so much like valued customers and Joe Heidinger explained very well what was done to repair the problem we had. When this business was owned by Prime we were seriously looking for another dealership, but since Key has come on the scene we are happy to bring our Acuras in. More
Management saved the day Pulled in with my new RDX that had just lost wifi and sirius. Service counter folks told me it could be a while (weeks) before my car was fixed. Th Pulled in with my new RDX that had just lost wifi and sirius. Service counter folks told me it could be a while (weeks) before my car was fixed. They claimed it needed a software fix that was as yet unavailable from Acura. I got John Rydin and Amanda Wickert involved and within 20 mins my car was repaied and I was on my way. (without a wifi update) Thanks to them both and you probably have a teachable moment for the front desk folks. More
got it done They got it all done in a timely manner and delivered car back to me. I loved that you delivered car back. In past you have asked what would mak They got it all done in a timely manner and delivered car back to me. I loved that you delivered car back. In past you have asked what would make it a 10. You used to wash the car when it went in for service. Facility is not as nice as North hampton. More
Very satisfied No nonsense, fair trade-in value, fair price, and worked with me to get me into the car I wanted. The dealer and Michael and John specifically provid No nonsense, fair trade-in value, fair price, and worked with me to get me into the car I wanted. The dealer and Michael and John specifically provided exceptional customer service. In addition the dealer had more car options then most Acura dealers, got exactly what I wanted right off the lot. Silver with espresso leather and dark rims in a tech package. The dark blue is real nice too. More
Very Pleasant Experience This was a recall repair and everyone was excellent to deal with. I have an older Acura and will be trading up in the near future and would certainly This was a recall repair and everyone was excellent to deal with. I have an older Acura and will be trading up in the near future and would certainly travel to this dealership . More
great dealer Service department was very accommodating and transparent. The staff was great. I have not purchased here but based on my experience with the service Service department was very accommodating and transparent. The staff was great. I have not purchased here but based on my experience with the service department I would return when I decide to replace my current vehicle. More
Waiting Area I don’t find this area comfortable it’s essentially in the main showroom if you don’t bring something to do for distraction there is nothing to do but I don’t find this area comfortable it’s essentially in the main showroom if you don’t bring something to do for distraction there is nothing to do but Sales people working or customers browsing. I’m sorry I don’t recall the Service individual’s name. He was quite pleasant and kept me informed! I do believe what it cost me for a car service was too costly for a car that is just one year old. I didn’t think my warranty was up! More
Best service Excellent service and fast. Sales team was great and also the finance team too. Would definitely refer more people. My mom loves her new car. Excellent service and fast. Sales team was great and also the finance team too. Would definitely refer more people. My mom loves her new car. More
unlikely 2nd chance Service gad to reschedule pick up date of my car. Complete misdiagnosis of what was wrong with car. Prices and estimate too high and for wrong fix. Service gad to reschedule pick up date of my car. Complete misdiagnosis of what was wrong with car. Prices and estimate too high and for wrong fix. Feel lured in for more work at recall appointment. More
Very accommodating We came in on a Friday at closing tile (unbeknownst to us) and the salesman was great with us. We never felt rushed. We test drove the car that night We came in on a Friday at closing tile (unbeknownst to us) and the salesman was great with us. We never felt rushed. We test drove the car that night and then several other males over the next week. We ended up deciding on Key because we liked the product, financing options and the peverall experience we had with sales. I would go back or recommend a friend to go. More