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Key Acura of Portsmouth
Portsmouth, NH
345 Reviews
At Key Acura of Portsmouth, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. At Key Acura of Portsmouth, we're committed to delivering you a purchase experience that exceeds your every expectation
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 345 reviews
May 14, 2019
No Follow-up The agent reviewed the work. There were a number of recommendations, she said she would review the price, which seemed high, with her manager and get The agent reviewed the work. There were a number of recommendations, she said she would review the price, which seemed high, with her manager and get back to me - never happened. More
by bob.uhl
Verified CustomerEmployees Worked With
Unknown
May 10, 2019
Personal Experience Have always experienced courteous service and follow through responsive answers to any vehicle concerns, however small they may have been. A sign of a Have always experienced courteous service and follow through responsive answers to any vehicle concerns, however small they may have been. A sign of an attentive established business More
by Snowbird
Employees Worked With
Thielly Halladay Service Advisor
May 06, 2019
RDX Servicing I showed up on time to drop off my car for a normal servicing. They told me it would be about 1 1/2 hours and my car was ready right on time. That's I showed up on time to drop off my car for a normal servicing. They told me it would be about 1 1/2 hours and my car was ready right on time. That's what I like! More
by kkramer673
Employees Worked With
Another young woman was working the service desk.
May 06, 2019
Wonderful service start to finish!! Wonderful service start to finish! Great no pressure sales department. Very helpful & easy to work with service department! I would recommend Key A Wonderful service start to finish! Great no pressure sales department. Very helpful & easy to work with service department! I would recommend Key Acura of Portsmouth NH to anyone that asks me. More
by vandv34
May 02, 2019
Top notch service! The GM Don, the Sales Manager Mike and my salesman John went above and beyond. I highly recommend them for your next purchase. Very easy process! The GM Don, the Sales Manager Mike and my salesman John went above and beyond. I highly recommend them for your next purchase. Very easy process! More
by RGold88
Employees Worked With
Don McEwen, Michael Ducharme, John Rydin
April 30, 2019
Fast, easy and friendly Everyone was nice and efficient. Was there less than expected. Great experience! Salespeople friendly and informative while I was waiting. Plans for Everyone was nice and efficient. Was there less than expected. Great experience! Salespeople friendly and informative while I was waiting. Plans for new building available to view. More
by cathyhs
Employees Worked With
Amanda Wickert
April 29, 2019
Excellent service Great experience. Service started on time, I was advised of needed work, work finished quickly. comfortable waiting area.. Cost of services was reason Great experience. Service started on time, I was advised of needed work, work finished quickly. comfortable waiting area.. Cost of services was reasonable . Liked the checklist. More
by Dale26
Employees Worked With
Amanda Wickert
April 26, 2019
Great Customer Service Rawle went above and beyond to help us by taking one of our cars to be serviced. He is a true professional. We have bought 5 cars from Rawle and wil Rawle went above and beyond to help us by taking one of our cars to be serviced. He is a true professional. We have bought 5 cars from Rawle and will probably buy another when the time is right. A big thank you Rawle More
by Monicanh
Employees Worked With
April 24, 2019
Recall Service Recently took my car to Key Acura to have work done for a recall. They let me know there was a second recall and took care of both in short order. V Recently took my car to Key Acura to have work done for a recall. They let me know there was a second recall and took care of both in short order. Very professional and thorough dealer! More
by wh22366
Employees Worked With
Amanda Wickert
April 24, 2019
New Service Personnel Really glad that the service personnel has changed since my last visit. Amanda and Thielly were exceptional and thorough. I guess I won't have to fi Really glad that the service personnel has changed since my last visit. Amanda and Thielly were exceptional and thorough. I guess I won't have to find another service center after my last service back in Oct. Glad to be back at Key Acura, good job ladies! More
by Tag
Employees Worked With
Amanda Wickert
