Key Acura of Portsmouth

Friendly staff and great experience This is how car buying should be. The team takes the time to understand your needs in a new car and then gets you exactly what you want. This is how car buying should be. The team takes the time to understand your needs in a new car and then gets you exactly what you want. More

Quick sale - very satisfied! Our old & faithful family car had "catastrophic failure" and had to be replaced right away. John Rydin stayed late with us helping us figure out a ca Our old & faithful family car had "catastrophic failure" and had to be replaced right away. John Rydin stayed late with us helping us figure out a car that would work for us & that was in our price range. He was patient as we did some crash course research online to read reviews & check comparisons of the models of cars they had to choose from. We ended up waiting until the next day to make a decision & he made it very easy to come in & finish up the transaction. He was also very good with the follow up on getting the car ready for us & a second key made quickly. We would highly recommend John & the folks at Key Acura of Portsmouth! More

Fast, easy, friendly Just purchased our second vehicle from key Acura in Portsmouth NH. Our sales consaltant was John Rydin, And the manager was mike Ducharme Both wer Just purchased our second vehicle from key Acura in Portsmouth NH. Our sales consaltant was John Rydin, And the manager was mike Ducharme Both were very inviting, had and extreme Nynorsk of knowledge and were there to help each step of the way. The vehicle was a 2015 ram truck And from the first view on the web page to the test drive and delivery everything was comfortable. There were no high pressure tactics and they were happy to accommodate my wife and I hectic schedule. These guys are what's missing from every other dealership. More

Key Acura I worked with John and Dan (GM) at the dealership and they were so easy to work with. Wasn’t the typical dealer experience as they seemed genuinely i I worked with John and Dan (GM) at the dealership and they were so easy to work with. Wasn’t the typical dealer experience as they seemed genuinely interested in putting me in the right car. The car was ready sooner than anticipated so that was a nice surprise. I will buy my next vehicle from them as well. More

Best deal around Shopped all around for not only the best deal on my new MDX, but of course the best trade in value as well. Rawle and the Key Acura team took care of Shopped all around for not only the best deal on my new MDX, but of course the best trade in value as well. Rawle and the Key Acura team took care of all the details and made the transaction seamless. Mike make the paperwork painless and easy. Great job from a long time Acura customer. More

Curteous and Efficient Key Acura service department handled two factory recall notices and replaced a set of tires on my 2016 MDX professionally and expeditiously. After th Key Acura service department handled two factory recall notices and replaced a set of tires on my 2016 MDX professionally and expeditiously. After the new tires were installed, balancing and wheel alignment were done. The entire process took approximately three hours. The service processors at the front desk, Thielly and Mark were both curteous and efficient in processing the necessary paperwork to ensure the whole experience went smoothly. Totally satisfied. More

Door alarm going off We experienced a problem with door alarm going off on our 2007 MDX. We able to bring in the car right away and they were able to take out the fuse so We experienced a problem with door alarm going off on our 2007 MDX. We able to bring in the car right away and they were able to take out the fuse so also wouldn’t keep on going off. We able to schedule an appointment for a full diagnostic on the problem away. They spent six hours trying to find the problem. They did not charge us. So appreciate their dedication and commitment trying to help us with this old car and the fact they did charge us was pretty amazing. Great customer service!!!! More

Excellent customer service Work done satisfactory within time estimate, courteous staff, and nice surprise to have vehicle returned washed! Thank you for ensuring our decision t Work done satisfactory within time estimate, courteous staff, and nice surprise to have vehicle returned washed! Thank you for ensuring our decision to purchase our Acura RDX More