Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Acura of Portsmouth
Portsmouth, NH
357 Reviews
At Key Acura of Portsmouth, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. At Key Acura of Portsmouth, we're committed to delivering you a purchase experience that exceeds your every expectation
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 357 reviews
September 09, 2019
Friendly convenient easy Everybody was friendly and the experience was easy with the help of a loner the work was done in a timely manner and as I expected Everybody was friendly and the experience was easy with the help of a loner the work was done in a timely manner and as I expected More
by cindyfeenstra
Verified CustomerEmployees Worked With
Sorry I don’t remember their names but whoever checked me in did a great job
September 07, 2019
Service review A difficult assignment: attempting to diagnose an intermittent electrical problem...and we weren’t a local customer. We were provided timely, candid u A difficult assignment: attempting to diagnose an intermittent electrical problem...and we weren’t a local customer. We were provided timely, candid updates. No confirmation of a solution; but it was handled well, including going the extra mile to check for recalls and clear one that was pending. Car arrived dirty and was returned clean. Appreciate the effort. More
by Larry
Employees Worked With
Thielly Halliday
September 06, 2019
FABULOUS DEALERSHIP Kea Acura of Portsmouth, NH is number 1 in our book. They were not pushy at all and took time to explain everything we asked of them. John was espec Kea Acura of Portsmouth, NH is number 1 in our book. They were not pushy at all and took time to explain everything we asked of them. John was especially helpful and kind. AWESOME PRICED VEHICLES! LOVE MY NEW CAR and can't see myself going anywhere else ever again! Thank you Key Acura of Portsmouth More
by hamptonfallscraver
Employees Worked With
Michael Ducharme, John Rydin
September 05, 2019
Oil change I was in and out within 45 minutes; people were friendly and followed up with me for any input on how to make things better I was in and out within 45 minutes; people were friendly and followed up with me for any input on how to make things better More
by apsorrow
Employees Worked With
Mark Turner, Thielly Halliday
September 04, 2019
Rawls was a great salesperson to work with! Key Acura had the perfect car for me. Great experience working with Rawle, my salesperson. I am 100% happy with the car and I am so looking forward to Key Acura had the perfect car for me. Great experience working with Rawle, my salesperson. I am 100% happy with the car and I am so looking forward to it. I was also happy to hear that Key Acura is expanding the service drop off area to create a concierge like experience with drop off indoors. Perfect timing for me! I recommend Key Acura and Rawle without any reservations. More
by tom.weyant
Employees Worked With
September 04, 2019
2019 MDX I had great experience working with Rawle Samuel on the purchase of my new Acura. Rawle and Mike are very professional and attentive. Ralwe is very fr I had great experience working with Rawle Samuel on the purchase of my new Acura. Rawle and Mike are very professional and attentive. Ralwe is very friendly, no pressure, More
by gvprem
September 04, 2019
Tire Rotation I had a very short window to have my tires rotated / balanced and the Dealer understood and serviced my MDX quickly. Very satisfied. I have always had I had a very short window to have my tires rotated / balanced and the Dealer understood and serviced my MDX quickly. Very satisfied. I have always had excellent service at this Dealer. More
by wtilley
Employees Worked With
Thielly Halliday
September 02, 2019
Tire rotation and oil change Excellent and friendly staff. Didn’t have to wait too long. Been a client for years and will be back. Thanks for always being consistent m. Excellent and friendly staff. Didn’t have to wait too long. Been a client for years and will be back. Thanks for always being consistent m. More
by garymu
Employees Worked With
Amanda Wickert, Mark Turner, Thielly Halliday
August 30, 2019
New tires I called into Phillip Young to get assistance on buying new tires. He found a great match for me. He ordered them and had them on my car within a we I called into Phillip Young to get assistance on buying new tires. He found a great match for me. He ordered them and had them on my car within a week! More
by cmdbean
Employees Worked With
Thielly Halliday
August 29, 2019
Routine service. The service staff were courteous and communicated what was to be expected and the time frame of the work. The waiting area was very comfortable. All The service staff were courteous and communicated what was to be expected and the time frame of the work. The waiting area was very comfortable. All work was completed in the time I was told . No surprises. Overall, it was a very good experience. More
by rjvogel52
Employees Worked With
Mark Turner
