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Key Acura of Portsmouth

Portsmouth, NH

4.8
345 Reviews
At Key Acura of Portsmouth, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. At Key Acura of Portsmouth, we're committed to delivering you a purchase experience that exceeds your every expectation
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2219 Lafayette Rd #1

Portsmouth, NH

03801

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Showing 345 reviews

September 06, 2019

FABULOUS DEALERSHIP Kea Acura of Portsmouth, NH is number 1 in our book. They were not pushy at all and took time to explain everything we asked of them. John was espec More

by hamptonfallscraver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ducharme, John Rydin
September 05, 2019

Oil change I was in and out within 45 minutes; people were friendly and followed up with me for any input on how to make things better More

by apsorrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Turner, Thielly Halliday
Sep 18, 2019 -

Key Acura of Portsmouth responded

Thank you for your feedback! We strive for excellence and are pleased you had a wonderful experience.

September 04, 2019

Tire Rotation I had a very short window to have my tires rotated / balanced and the Dealer understood and serviced my MDX quickly. Very satisfied. I have always had More

by wtilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thielly Halliday
Sep 18, 2019 -

Key Acura of Portsmouth responded

Thank you for your feedback on your service visit! It is very much appreciated and look forward to serving you again soon.

September 04, 2019

Rawls was a great salesperson to work with! Key Acura had the perfect car for me. Great experience working with Rawle, my salesperson. I am 100% happy with the car and I am so looking forward to More

by tom.weyant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rawle Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2019

2019 MDX I had great experience working with Rawle Samuel on the purchase of my new Acura. Rawle and Mike are very professional and attentive. Ralwe is very fr More

by gvprem
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rawle Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ducharme
September 02, 2019

Tire rotation and oil change Excellent and friendly staff. Didn’t have to wait too long. Been a client for years and will be back. Thanks for always being consistent m. More

by garymu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wickert, Mark Turner, Thielly Halliday
Sep 18, 2019 -

Key Acura of Portsmouth responded

Very glad to hear of your positive experience. We hope to see you again soon while we undergo renovations for our beautiful new building.

August 30, 2019

New tires I called into Phillip Young to get assistance on buying new tires. He found a great match for me. He ordered them and had them on my car within a we More

by cmdbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thielly Halliday
Sep 18, 2019 -

Key Acura of Portsmouth responded

Thank you so much for your feedback! Phil is a fantastic Parts manager and we are happy your experience was timely and smooth.

August 29, 2019

Routine service. The service staff were courteous and communicated what was to be expected and the time frame of the work. The waiting area was very comfortable. All More

by rjvogel52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Turner
Sep 18, 2019 -

Key Acura of Portsmouth responded

Thank you so much for your review! We are very happy your service visit was a positive one!

August 29, 2019

Excellence in customer relations and service Courteous, knowledgeable and friendly sales and management. Just a few of the positives that we experienced at Key Acura. They were extremely helpful More

by Crevi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detailing was excellent, Michael Ducharme, Tyler Plumer
August 28, 2019

Acura Service Center I have been very pleased with Key Acura. I relocated to NH a year ago I have always had my Acura’s serviced at the dealership. I continued this w More

by Mh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wickert, Mark Turner
Sep 18, 2019 -

Key Acura of Portsmouth responded

Thank you very much for your review! Welcome to the area and we are very happy to be your dealer of choice.

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