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Key Acura of Atlantic City

Egg Harbor, NJ

4.8
636 Reviews
Call Dealership (908) 905-7400

6806 Tilton Rd

Egg Harbor, NJ

08234

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636 Reviews of Key Acura of Atlantic City

June 24, 2024

I’ll never buy another vehicle from this dealership nor advise anyone to have their Acura serviced hear More

by JAMESB677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jun 24, 2024 -

Key Acura of Atlantic City responded

I'm sorry you had a bad experience. I'd like to hear the specifics and see how I can help, Please feel free to contact me directly at 908-905-7341. My name is Rocco Amato, I am the General Manager.

June 22, 2024

All good but no. notice of 3% cc surcharge. First class place wouldn't charge it. More

by JBIS5288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Andre
Report | Print
June 20, 2024

Very nice staff. They were very efficient and helpful. They explained everything that they were doing in detail and answerd any questions that I had. I would definite More

by rsalvatore117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco A. Amato Jr.
Report | Print
Jul 18, 2024 -

Key Acura of Atlantic City responded

Thank you for your business, we greatly appreciate it. We do our best to keep our clients happy.

June 19, 2024

Highly professional and very quick. They even washed my car, which was quite unexpected - Highly recommend 10/10 More

by penninewton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dandre Robertson
Report | Print
Jul 18, 2024 -

Key Acura of Atlantic City responded

Thanks for the kind words and your continued business.

June 19, 2024

Technician deleted all settings when replacing battery. Dealer adds 3% charge for credit card use without advising and offering the opportunity to pay by cash or check. More

by FRIPPCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Pleydle
Report | Print
Jul 18, 2024 -

Key Acura of Atlantic City responded

Unfortunately, when a battery is replaced, settings are no longer saved. Our technician would never just delete settings. I'm sorry that this caused you an inconvenience. If you'd like to pay via cash, debit or check the 3% fee is waived.

June 18, 2024

I was only planning to test drive a vehicle & ended up leaving with a MDX. Kevin was great to work with! More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pleydle
Report | Print
Jun 19, 2024 -

Key Acura of Atlantic City responded

Welcome to the KEY ACURA family. We greatly appreciate your business.

June 18, 2024

The service center is extremely over priced. They did not have a discussion with me about the cost before performing service. I will not be back. More

by LEVINSON.ADRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one gave me their name
Report | Print
Jun 19, 2024 -

Key Acura of Atlantic City responded

I am terribly sorry that you feel that our service is overpriced. Please allow me to get to the bottom of your issue. We have a strict policy that our employees follow, and we never do work without client's permission. We discuss all services needed and price them ahead of time. Please give me a call. I would like to find out what we did to your vehicle without asking first. 908-905-7341 Rocco A Amato General Manager.

June 18, 2024

Excellent service, great staff, went above and beyond to accommodate the sale of my new vehicle. Thanks. More

by raulmcbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Diana
Report | Print
Jun 19, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words. We try our best to make visiting KEY ACURA a positive experience.

June 17, 2024

Excellent follow through. Explained all about new vehicle. Manager also very helpful. Would send friends More

by MMAXSEA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Reyes
Report | Print
Jun 17, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words and welcome to the KEY ACURA family!

June 16, 2024

Fantastic all around Dealerships, treated me like Family. Will be doing Business with them in the future. More

by turk401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Wagner
Report | Print
Jun 17, 2024 -

Key Acura of Atlantic City responded

John it was an absolute pleasure to help you purchase your new vehicle. We wish all customers understood how we are 100% transparent and work with integrity. If you need anything in the future, please just reach out. Welcome to the KEY ACURA FAMILY!

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