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Key Acura of Atlantic City
Egg Harbor, NJ
636 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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636 Reviews of Key Acura of Atlantic City
September 01, 2018
New car My MDX lease was nearing its end & Dave Reyes began contacting me. He provided ample opportunity to release a car with Boardwalk Accura. He was both p My MDX lease was nearing its end & Dave Reyes began contacting me. He provided ample opportunity to release a car with Boardwalk Accura. He was both professional & attentive. Dave was patient and got me a fair deal. More
by Kensington2
Employees Worked With
Dave Reyes
August 24, 2018
Nica and Easy For me trust is the most important part of the car buying process. Gary at Boardwalk Honda set my whole transaction up and my family has been buying c For me trust is the most important part of the car buying process. Gary at Boardwalk Honda set my whole transaction up and my family has been buying cars from him for years. I trust him and I know I got the best deal I could. Don took me on my test drive and he was very knowledgeable. David took me through the purchasing process and he was a true professional. I look forward to buying more cars from these guys in the future. More
by Fetteration
Employees Worked With
David Reyes
July 19, 2018
Boardwalk Acura I traded in a Honda Odyssey for an Acura MDX. I worked with Dave Reyes, a sales consultant at Boardwalk Acura. Dave worked hard to get me the best dea I traded in a Honda Odyssey for an Acura MDX. I worked with Dave Reyes, a sales consultant at Boardwalk Acura. Dave worked hard to get me the best deal. Overall, I was pleased with the entire experience. More
by jamcoffey
Employees Worked With
David Reyes
June 04, 2018
Wonderful car dealer The service Dept advisors are friendly and very professional. I’ve been bringing my cars there for years and have always been completely satisfied. I The service Dept advisors are friendly and very professional. I’ve been bringing my cars there for years and have always been completely satisfied. I would highly recommend this dealership. Kudos Boardwalk Acura!! More
by Acura tlx
Employees Worked With
Aquilla and Dave
November 10, 2017
Worst Car Buying Experience I ever had !!!! DO NOT BUY A CAR HERE UNLESS YOU DONT MIND CARELESS PEOPLE AND AGGRIVATION !!! I wont rant and rave but I will say I am amazed they are an Acura dea DO NOT BUY A CAR HERE UNLESS YOU DONT MIND CARELESS PEOPLE AND AGGRIVATION !!! I wont rant and rave but I will say I am amazed they are an Acura dealership. It took an extraordinary amount of time and frustration to complete a Vehicle purchase. Every time I tried to call no one answered the phone so I would leave a message and 2 days later I had to call back. Then after no return call I found a way to communicate. The only way to get a call back was to get online go to their website and do that silly chat on the web. Then they would call. They must be recorded or something, they seem to be responsive to that communication method. As I sit and write this review I am in my 2nd day waiting for the sales manager from their Honda dealership to return my call. Almost 2 weeks later I get more paperwork sent to me to fill out. The temporary tag they put on the car is set to expire and my paperwork isn't complete yet. It was an amazingly poor experience. The main reason I kept pushing through with the purchase was I liked the car and couldn't find the same one at another dealership pre owned. I just can’t wait to get this nightmare behind me. It seems like the professional sales and management have left this company. More
by CK12345
Employees Worked With
There is only 3 sales people at the dealership and I was forced to deal with all three.
October 19, 2017
Took me 30 minutes to get appointment for oil change I recently call Boardwalk Acura to arrange for 45k checkup and oil change appointment. I have never experienced such incompetence and unprofessional I recently call Boardwalk Acura to arrange for 45k checkup and oil change appointment. I have never experienced such incompetence and unprofessionalism when just trying to arrange for something as easy as an oil change. The woman answering the phone should not have been your first point of reference for your business. When I asked to speak to a manager including the general manager she put me on hold then told me Noone is available. Not sure what your training program is for customer reps but this woman missed the class... I have cancelled the appointment for fear that your technicians are as unqualified..... poor, poor, poor.... More
by mekim
Employees Worked With
Quanifa
October 11, 2017
Great Service Experience I have been having both of my Acura's serviced at Broadwalk Acura for several years and I have been very satisfied with their service. I have been having both of my Acura's serviced at Broadwalk Acura for several years and I have been very satisfied with their service. More
by J NJ Shore
Employees Worked With
Service Consultant
March 25, 2017
WORST PLACE TO BUY YOUR CAR AND SERVICES YOUR CAR If I can I would not even give one star to this place. I have MDX which is 3 years old whenever i go there to get scheduled service done they are ver If I can I would not even give one star to this place. I have MDX which is 3 years old whenever i go there to get scheduled service done they are very arrogant people working there. The cost of their services is roof high with no explanation what is being charged and how much each part of service is. before i started my third service i told them how i was treated last time, in return there reply was do not come to our place. I will be talking about this experience to as many people i can reach and prevent them from buying or servicing their vehicle in future. More
by HARSHUL PANWALA
Employees Worked With
THEY KNOW WHO THEY ARE
February 01, 2017
Recall After waiting 11 months, I finally had my recalled air bag replaced today. I realize that the dealer needs to get the new parts from Honda but it shou After waiting 11 months, I finally had my recalled air bag replaced today. I realize that the dealer needs to get the new parts from Honda but it should not be the responsibility of the owner to locate the necessary replacement parts. I've called the service department several times over the past year and have been told the the replacements were not in stock and that I should call Acura directly. This happened again last Friday and when I then followed up directly with Acura customer service I was told that the parts were indeed in stock and could be sent immediately to dealers. I then called Boardwalk and lo and behold the replacement was done today. The service was performed quickly along with a car wash and was more than satisfactory today but I don't think that I should have been tasked with locating the new air bag replacement. After all, I am the customer and should not been involved in this recall other than to have been asked to bring my car in for prompt servicing. More
by Hrubin
Employees Worked With
Susan Aquila
December 03, 2016
Great Deals and Great Service - Really!! Great experience at Boardwalk Acura twice in the past few months. First, my son leased a 2016 Acura MDX Tech and received an extremely great deal. The Great experience at Boardwalk Acura twice in the past few months. First, my son leased a 2016 Acura MDX Tech and received an extremely great deal. Then today Dec 2nd, I just bought a 2017 Acura TLX Tech for the wife. It was an easy pleasurable transaction. It was a deal that really couldn't be beat, and believe me I shopped it. Sonny Botto, the sales manager, is really one of the best people in the car business that you'll ever meet (in my opinion) and I have met more than enough. Susan in the service department is also one of the best in the business. Before you buy any where else give them a try, I am almost positive you will be glad you did. Thanks again guys we love the cars. Sincerely, Scott & Laura More
by Acura Buyer
Employees Worked With
Sonny Botto, Mark Rosenberg, Ashley & Donna
