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Key Acura of Atlantic City

Egg Harbor, NJ

4.8
636 Reviews

6806 Tilton Rd

Egg Harbor, NJ

08234

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636 Reviews of Key Acura of Atlantic City

November 16, 2023

Not welcoming with customers. Limited or no eye contact to customer. Intake did not listen to customer about vehicle concerns. Too busy typing and not engaging with customer. More

by SUZQD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aquila and Christian
November 16, 2023

Top notch. They work hard to make their customer happy. They are more than available to assist with needs and questions. Great experience ! More

by Carleejp
Recommend Dealer
Yes
Employees Worked With
Maria Diana, Maria Diana
Nov 16, 2023 -

Carleejp responded

Thanks again!! I’m super happy. Love my RDX!!

Nov 16, 2023 -

Key Acura of Atlantic City responded

Thank you for being a super loyal customer. We appreciate your business, and we will see you soon!

November 16, 2023

The young lady that took care of my service needs was absolutely top notch, I don’t think you can get any better. Her first name is Alex. The only negative was the price and she has nothing to do with t More

by rayf150xl2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex. Medina, Maria Diana
November 14, 2023

Service was completed on time and the work done seems to have rectified the issue More

by 11EXETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ophelia
Nov 14, 2023 -

Key Acura of Atlantic City responded

Thank you for choosing to service your vehicle with KEY ACURA. We value every client and appreciate your business.

November 14, 2023

Bought my Acura RDX in 2019 and have never been disappointed in the courtesy I receive every time. More

by Lorrielennox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Evans, Rocco A. Amato Jr., Maria Diana
Nov 14, 2023 -

Key Acura of Atlantic City responded

We are so happy to hear about your great experience with the ACURA product. Thank you for being a valued KEY ACURA customer for life.

November 14, 2023

Thank you well done job it wass my pleasure to to be able to get my service doné in my Acura your ecelent job your very nice taking care your customers thank More

by Rosa MANGUAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wynn keller
Nov 15, 2023 -

Key Acura of Atlantic City responded

Rosa, thank you so much for being part of the KEY ACURA family.

November 13, 2023

The best dealership in town. More than happy to be part of Acura family for so many years. More

by JENNIFER809809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquiles , David Reyes
November 13, 2023

One hour and forty five minutes for oil change with appointment is too long. Appointment time was put off for a week because of they were busy at preferred time. More

by TRISHLEVINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aqila
Nov 13, 2023 -

Key Acura of Atlantic City responded

I am sorry it took too long to complete your oil service. In the future, if you need a loaner vehicle or a ride somewhere please feel free to ask and we will be happy to provide one. Normal time to complete this service is around 75 minutes and that includes your vehicle wash and vac. Thank you for your feedback, we will try our best to improve for your next visit.

November 12, 2023

Aquila does an excellent job. She's efficient, friendly and always on top of what needs to be done. More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila , Kevin Pleydle
Nov 12, 2023 -

deb responded

Thank you for running a great agency.

November 10, 2023

Excellent experience with courteous, prompt, honest, and friendly team at Key Acura of Atlantic City! Special thank you to the best salesperson, Maria Diana, and to the GM, Rocco Amato, Jr. for their hard w More

by Julianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco A. Amato Jr., Maria Diana
Nov 11, 2023 -

Key Acura of Atlantic City responded

Key Acura would like to thank you for your kind words, and your continued support of our dealership. We greatly appreciate your repeat business and if you need anything at all please reach out. Congratulations on your new vehicle!

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