Kerry Volkswagen

Jetta warranty repair The service was excellent. Answered all my questions. Cory Knight was most helpful in answering my questions, explaining the procedure to determine th The service was excellent. Answered all my questions. Cory Knight was most helpful in answering my questions, explaining the procedure to determine the problem and the warranty coverage of this problem. More

Service work on my VW I have always had a strong feel for VW's, I have owned I believe about 6 or 7 over the years. The early models would give me some head aches however I have always had a strong feel for VW's, I have owned I believe about 6 or 7 over the years. The early models would give me some head aches however then later models are a different story. I now believe of all the models I have owned I can say all your models just keep getting better. I now have a VW Jetta that is the best as car now. I have a 2002 diesel now and love it. As long as I can I will own the Diesel. I also like all of your cars including your larger models I like the Diesels , also manual transmissions cars. More

VW BEETLE 2016 Nick my salesman was most patient and helpful with all of my concerns. He guided me through the whole process. Everything worked out So I was able to Nick my salesman was most patient and helpful with all of my concerns. He guided me through the whole process. Everything worked out So I was able to get the car I have been wanting for a little my time. More

Muffler replacement All went well with this visit. Greeted and welcomed, given an estimate on the work. Waited in the reception area where donuts were available. Took All went well with this visit. Greeted and welcomed, given an estimate on the work. Waited in the reception area where donuts were available. Took less than 2 hours, and I was on my way again. More

Very thorough 2009 VW CC had warnings concerning Steering Column Lock defective and Parking Brake button error. Although I had to wait 4.5 hours (my choice) they dr 2009 VW CC had warnings concerning Steering Column Lock defective and Parking Brake button error. Although I had to wait 4.5 hours (my choice) they drove to Fairfield to get a part, and kept me informed about every step. Lobby was comfortable (TV, coffee and donuts),but no women's magazines, restroom dim but clean. Overall, very good experience. More

Knowable finance manager Very helpful and knowledgable young man. Worked to secure best deal for me. Would work with him again in the future and would recommend him personally Very helpful and knowledgable young man. Worked to secure best deal for me. Would work with him again in the future and would recommend him personally More

Radio replacement. Dealer ordered and installed new radio due to Sirius not functioning. Warranty item. No charge to me for service performed. In and out in 45min. Dealer ordered and installed new radio due to Sirius not functioning. Warranty item. No charge to me for service performed. In and out in 45min. More

Warning light came on It was early in the morning, a warning light came on, the engine would not rev up. I turned around and headed straight for the VW dealership service c It was early in the morning, a warning light came on, the engine would not rev up. I turned around and headed straight for the VW dealership service center. Not only did they get my car in right away they also drove me home in the courtesy car and came back and got me when the service was done. Very professional & courteous. More

Took time to solve the problem Had issues since last week of December. Service tried several fixes which did not solve problem. They worked with VW and finally fixed it after 3 wee Had issues since last week of December. Service tried several fixes which did not solve problem. They worked with VW and finally fixed it after 3 weeks. The price was fair and they kept me informed. Offered me a car to use during this time which I did not need. John kept me informed and made sure that the problem was solved. Thank you More

Efficient and good customer service Excellent Service, communication and details of job to be done. Matt was able to answer all questions and work with me to meet my needs. Excellent Service, communication and details of job to be done. Matt was able to answer all questions and work with me to meet my needs. More