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Kerry Toyota

Florence, KY

4.6
1,825 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,825 reviews

October 15, 2022

Great customer service and very professional staff. The only complaint is the “extras” in warranties, protection, GAP insurance, etc. that aren’t revealed until after you get to the finance office and More

by DRJM66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Mike Svach, Micah Arrowood
Oct 17, 2022 -

Kerry Toyota responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

October 15, 2022

Everyone was very Professional, nice, especially Brian, who help me pick the right sevice that I needed, Thanks, Brian! More

by Reggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, at the service desk
Oct 16, 2022 -

Kerry Toyota responded

Thank You for this great review.

October 15, 2022

Friendly, courteous, and trustworthy. I never have to wait long and all work done is well explained. Clean and well maintained waiting area. More

by LASSIE101410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Oct 16, 2022 -

Kerry Toyota responded

Thank You for this great review.

October 14, 2022

not on time pick up the Car for oil change service at the time promised More

by teongtan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service desk
October 14, 2022

Making the reservation was easy. Service was prompt and efficient. We will continue to use Kerry Toyota to service our card. More

by kplyttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Oct 17, 2022 -

Kerry Toyota responded

Thank You for this great review!

October 14, 2022

Dan was an awesome salesman and the transaction went quick and smooth thanks again Kerry Toyota! More

by TRX300EX55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan borlo, Tim Marsh, Ed Hummell
Oct 17, 2022 -

Kerry Toyota responded

Thank You so much for this great review!

October 13, 2022

Good job on my car- quick service. Please don’t require more details. . Discourages me from responding. More

by eileenb2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall any names no comment
Oct 14, 2022 -

Kerry Toyota responded

Eileen, thank you so much for the positive review!

October 13, 2022

Always reasonable. They are professional. Except for one tire leak, I have never had to come I more than once for any problems. More

by LARRYNURRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Oct 14, 2022 -

Kerry Toyota responded

LARRY, thank you for your kind words and this wonderful review!

October 13, 2022

Friendly and fast service. Not happy with being forced to finance the car. I wanted to pay cash More

by HDARBANDI59
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Justin Miley, Jake Jackson
Oct 13, 2022 -

Kerry Toyota responded

Thank You for your feedback as we are always looking for ways to improve.

October 13, 2022

Second Tacoma that I have Leased from Kerry Toyota. I also use them for service on the Prius. They are excellent at customer service. More

by MAINEMASTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson, Tyler Sears
Oct 14, 2022 -

Kerry Toyota responded

MAINE MASTER, thank you for sharing your positive experience!

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