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Kerry Toyota

Florence, KY

4.6
1,813 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,813 reviews

December 05, 2023

Customer Rep was aloof and not entirely knowledgable on what the mechanic wanted to relay. It would have been easier to speak directly to the mechanic. More

by christamiller83
Recommend Dealer
No
Employees Worked With
Tim
Dec 05, 2023 -

Kerry Toyota responded

We apologize for your recent experience with us and will use this as an opportunity to improve.

December 05, 2023

Was just looking, with idea of buying later, was delighted to find no dealer up charge's. Straight forward deal and cars available on the lot. More

by HENDRY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Justin Miley, Jake Jackson, Chandler Yeary
Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team. Congratulations!

December 04, 2023

Very good. call me a home when they completed the job. Forgot about alinement, nice ride again More

by Dave110
Recommend Dealer
Yes
Employees Worked With
5268 Stacey hand
Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your experience with our service team.

December 04, 2023

Was told what everything would cost up front. Advisor was awesome Great customer service from More

by MARGINAKENNEDY74
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service team and kind words.

December 04, 2023

Very nice and understanding, it was my first time and he was very informative and attentive and walk me through the process. More

by makaylaldeaton
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt, Greg Siegmundt
Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service team and kind words. We look forward to your next visit with us!

December 04, 2023

Very knowledgeable staff and the willingness to listen. The car was done within the promised timeframe. More

by billschaber
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch, Kevin Fitch
Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service team and kind words. We look forward to your next visit with us!

December 04, 2023

Less sales pressure than most car dealers. Not convinced all points of certification was checked. I had to clean obvious battery corrosion myself. Wiper fluid reservoir not topped off. More

by PS1611
Recommend Dealer
Yes
Employees Worked With
Brad Simpson, Brad Simpson, Tim Marsh
Dec 05, 2023 -

Kerry Toyota responded

We apologize for your recent experience with us and will use this as an opportunity to improve.

December 04, 2023

I was completely satisfied with my service appointment I will return for future service needs More

by TRENKAMP.FAMILY21
Recommend Dealer
Yes
Employees Worked With
Debbi's
Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service team. We look forward to your next visit with us.

December 04, 2023

Mobile scheduling is easy. Everyone was friendly and service was quick. My service adviser was understanding with an issue I had from my previous servicd More

by Alex.miosi
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Dec 04, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

December 04, 2023

Kevin is always very professional, courteous, and gets the job done just as he quoted to us. We really appreciate the work you all do for us! More

by BOBHAYES.SR
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch, Kevin Fitch
Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service team.

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