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Kerry Toyota

Overview Reviews (1,810) Inventory (266)

Kerry Toyota

Name: Kerry Toyota
Address: 6050 Hopeful Church Rd, Florence, KY, 41042, US
Telephone: (859) 371-3939
Rating: 4.6

4.6

1,810 Reviews

6050 Hopeful Church Rd, Florence, Kentucky 41042

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Sales: (859) 371-3939

Service: (859) 371-1518

Parts: (859) 371-9472

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Kerry Toyota

Florence, KY

Overview

Reviews

Vehicles

4.6

1,810 Reviews

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6050 Hopeful Church Rd

Florence, KY

41042

Directions

4.6

1,810 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,810) Inventory (266)

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Sales: (859) 371-3939

Service: (859) 371-1518

Parts: (859) 371-9472

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Showing 1,810 reviews

December 15, 2023

SERVICE VISIT

Never had a problem with any of the services I have received. Have confidence in their work! received. Have confidence in their work! More

by donnao0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Erin Canter

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Dec 20, 2023 -

Kerry Toyota responded

Thank you so much for the positive review!

December 14, 2023

SERVICE VISIT

Great friendly service that you can depend on. Makes you feel like a valued customer. Makes you feel like a valued customer. More

by Tracey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Deborah Miller

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Dec 20, 2023 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

December 13, 2023

SALES VISIT - NEW

Shopping for a new vehicle is very stressful to me and Ryan made the whole process easy. He even came in on his day off to go over all features on the car so I was knew where everything was inside and out Ryan made the whole process easy. He even came in on his day off to go over all features on the car so I was knew where everything was inside and out to give me that comfort feeling when driving it home. More

by Kathyhandlon

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Mike Svach, Ryan Richardson

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Dec 20, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team!

December 10, 2023

SERVICE VISIT

They did what I needed done. Always informed me on any other issues, good job Toyota Always informed me on any other issues, good job Toyota More

by johnmarshall4952

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Kevin Fitch

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Dec 11, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team!

December 10, 2023

SERVICE VISIT

Did not tighten lug nuts on one tire and had to get off expressway because of car shaking. Called road side assistance to find out what was wrong. Said tire was about to come off. Could have been a VERY expressway because of car shaking. Called road side assistance to find out what was wrong. Said tire was about to come off. Could have been a VERY SERIOUS accident because of this More

by KJDDORSEY

Verified Customer

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Recommend Dealer

Employees Worked With

Greg Siegmundt

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Dec 11, 2023 -

Kerry Toyota responded

We do apologize for your recent experience with us. Please give our service manager a call at your earliest convenience.

December 07, 2023

SERVICE VISIT

Very courteous. Easy to work with. They brought the car back to pur residence for us. Would highly recommeng. Easy to work with. They brought the car back to pur residence for us. Would highly recommeng. More

by Haroldwhite

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jason Crowe

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Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service team.

December 07, 2023

SALES VISIT - USED

Great salesman easy to talk to and very helpful with teaching me about my new car. teaching me about my new car. More

by SEXTONRUSSELL27

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dewey Cottingham, Steve Eldridge, Bryce Briggs, Greg Bumpus, Mike Arlinghaus, Devin Bruns, Sam Berkshire, Chandler Yeary, Austin Fultz, Lemar Crenshaw

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Dec 08, 2023 -

Kerry Toyota responded

Thank You for this wonderful review, Congratulations!

December 05, 2023

SERVICE VISIT

Customer Rep was aloof and not entirely knowledgable on what the mechanic wanted to relay. It would have been easier to speak directly to the mechanic. what the mechanic wanted to relay. It would have been easier to speak directly to the mechanic. More

by christamiller83

Verified Customer

Recommend Dealer

Employees Worked With

Tim

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Dec 05, 2023 -

Kerry Toyota responded

We apologize for your recent experience with us and will use this as an opportunity to improve.

December 05, 2023

SALES VISIT - NEW

Was just looking, with idea of buying later, was delighted to find no dealer up charge's. Straight forward deal and cars available on the lot. delighted to find no dealer up charge's. Straight forward deal and cars available on the lot. More

by HENDRY4

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Elvis Knezic, Justin Miley, Jake Jackson, Chandler Yeary

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Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team. Congratulations!

December 04, 2023

SERVICE VISIT

Very good. call me a home when they completed the job. Forgot about alinement, nice ride again call me a home when they completed the job. Forgot about alinement, nice ride again More

by Dave110

Verified Customer

Recommend Dealer

Yes

Employees Worked With

5268 Stacey hand

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Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your experience with our service team.

Kerry Toyota

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