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Kerry Toyota

Florence, KY

4.6
1,802 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,802 reviews

December 16, 2023

I feel that Ben does an excellent job keeping me up to date on the progress of my vehicle while it is being serviced. He is very pleasant and takes the time to explain the work that is being done to m More

by ginacmayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Dec 20, 2023 -

Kerry Toyota responded

Thank you so much for the positive review!

December 15, 2023

They made my purchase experience very pleasant. Willingness to work with my wife and I was second to none. More

by JAKEMIS2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tuttle, Tim Marsh, Ed Hummell
Dec 20, 2023 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

December 15, 2023

Never had a problem with any of the services I have received. Have confidence in their work! More

by donnao0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Dec 20, 2023 -

Kerry Toyota responded

Thank you so much for the positive review!

December 14, 2023

Great friendly service that you can depend on. Makes you feel like a valued customer. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
Dec 20, 2023 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

December 13, 2023

Shopping for a new vehicle is very stressful to me and Ryan made the whole process easy. He even came in on his day off to go over all features on the car so I was knew where everything was inside and out More

by Kathyhandlon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Svach, Ryan Richardson
Dec 20, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team!

December 10, 2023

Did not tighten lug nuts on one tire and had to get off expressway because of car shaking. Called road side assistance to find out what was wrong. Said tire was about to come off. Could have been a VERY More

by KJDDORSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Siegmundt
Dec 11, 2023 -

Kerry Toyota responded

We do apologize for your recent experience with us. Please give our service manager a call at your earliest convenience.

December 10, 2023

They did what I needed done. Always informed me on any other issues, good job Toyota More

by johnmarshall4952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Dec 11, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team!

December 07, 2023

Very courteous. Easy to work with. They brought the car back to pur residence for us. Would highly recommeng. More

by Haroldwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
Dec 08, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service team.

December 07, 2023

Great salesman easy to talk to and very helpful with teaching me about my new car. More

by SEXTONRUSSELL27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Steve Eldridge, Bryce Briggs, Greg Bumpus, Mike Arlinghaus, Devin Bruns, Sam Berkshire, Chandler Yeary, Austin Fultz, Lemar Crenshaw
Dec 08, 2023 -

Kerry Toyota responded

Thank You for this wonderful review, Congratulations!

December 05, 2023

Customer Rep was aloof and not entirely knowledgable on what the mechanic wanted to relay. It would have been easier to speak directly to the mechanic. More

by christamiller83
Recommend Dealer
No
Employees Worked With
Tim
Dec 05, 2023 -

Kerry Toyota responded

We apologize for your recent experience with us and will use this as an opportunity to improve.

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