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Kerry Toyota

Florence, KY

4.6
1,814 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,814 reviews

May 18, 2023

Customer service and the people working there are always so exceptional to me and everyone around! More

by JESSICA.GARCIA0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Kevin Fitch, Ben Coutermarsh, Deborah Miller
May 22, 2023 -

Kerry Toyota responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

May 17, 2023

It was great everyone is so nice and so professional I know my car is in good hands. This is Louise Reynolds More

by CLREYNOLDS@ZOOMTOWN.COM
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
May 22, 2023 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

May 16, 2023

Deborah at the service desk is fantastic! ! It’s why I keep going back for all of our auto service needs! You should too! More

by jmock0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
May 17, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience! We look forward to your next visit with us!

May 16, 2023

it was a great visit, the workes were friendly and my car was serviced within a short time. More

by OPPONGTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacie Hand
May 17, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience! We look forward to your next visit with us!

May 16, 2023

I will find a new Toyota dealership for all future needs. The service department instilled a feeling that I couldn’t trust what they were telling me. They got it wrong 4 times, kept my truck for just und More

by BETH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Fitch, Deborah Miller
May 17, 2023 -

Kerry Toyota responded

Beth, We do apologize that you feel this way. We did diagnose your vehicle for an alternator and battery after you continued to have another similar issue. We found that you have a crimped wire from the place that installed your remote start. We did get this fixed for you as quickly as possible. If you would like to discuss this further, please reach out to our service manager.

May 15, 2023

I feel the people are honest and dependable. .most often our needs are always taken care of in relatively amount of time. We look forward in keeping our family driving toyota..we hope u get in a More

by djurso12@aol.com
Recommend Dealer
Yes
May 17, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience and this wonderful review!

May 13, 2023

Was told from 500 to 1200 and 1200 was for a new sunroof, priced back to me was almost 2000. Not so sold on dealerships any more! More

by kevink2781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Fitch
Jul 11, 2023 -

Kerry Toyota responded

We asked for you to respond with your contact details privately and have yet to hear back from you.

May 13, 2023

Very good 👍 very good very good very good very good very good very good very good More

by Kdmeyer78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Richardson
May 15, 2023 -

Kerry Toyota responded

Thank you so much for the positive review!

May 12, 2023

I always deal with Kevin in service. He is very knowledgeable and provides terrific customer service. More

by JAMIE.NOYES@POWERCLEANEQUIPMENT.COM
Recommend Dealer
Yes
Employees Worked With
Kevin
May 15, 2023 -

Kerry Toyota responded

Jamie, thank you for your kind words and this wonderful review!

May 12, 2023

Very professinal Can't Done Fin ished This is so stupid Can't do this anymore Bye More

by HARRYREARDON44@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt, Greg Siegmundt
May 15, 2023 -

Kerry Toyota responded

HARRYREARDON44@GMAIL.COM, thank you for your kind words and this wonderful review!

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