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Kerry Toyota

Florence, KY

4.6
1,814 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,814 reviews

June 09, 2023

My service experience was great. Kept informed of what was happening and done in the time states More

by Cgfmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Jun 10, 2023 -

Kerry Toyota responded

Thank you for this wonderful review.

June 09, 2023

Not happy with service had 7am appointment truck sat in for 50 minutes before doing oil change and tire rotation when finely started it only took less than 20 minutes the young outside smoking and talking More

by LPG150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Jun 10, 2023 -

Kerry Toyota responded

Thank you for your feedback, we will be looking into this and hope you will give us another chance.

June 09, 2023

East seemless process to purchase a car. The transaction was made it just under two hiurs More

by IRISH859
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Milley, Mike Svach, Micah Arrowood, Freddie Rogers
Jun 10, 2023 -

Kerry Toyota responded

Thank you for this wonderful review.

June 09, 2023

Friendly representative Fast service Not very busy that day Clean facility and restrooms Drink machine is a bonus More

by MAREKASCOTT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Jun 10, 2023 -

Kerry Toyota responded

Thank you for this wonderful review

June 08, 2023

Helpful,knowledgeable,very courteous , keep you updated on all aspects of what is wrong your car. More

by FITZTROUBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Jun 10, 2023 -

Kerry Toyota responded

Thank you for your kind words and this wonderful review!

June 08, 2023

They are always friendly and keep you well informed about your car And how long your service will take. More

by jkhalpin29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Brandon Cady
Jun 10, 2023 -

Kerry Toyota responded

Thank you for this wonderful review.

June 07, 2023

Personnel are great, and you have a nice waiting area. Brandon pointed out I desperately needed to replace my air filters, without being over bearing. Hope that makes sense. More

by jgmiracle2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Jun 11, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

June 07, 2023

This place is great and I never have any issues when I take my car here More

by PBUFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Arlinghaus, Brandon Cady
Jun 11, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

June 07, 2023

Little slow start to g but did a good job and very pleasant and nice. Yes, I would return for service however can’t find a new car. More

by GLENN.MCFARLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but svc dept always great!!
Jun 11, 2023 -

Kerry Toyota responded

Thank You for this wonderful review! We look forward to your next visit with us.

June 07, 2023

Brian was great to deal with. Unfortunately I’m not sure who the other two are. The guy we sat down with to sign paperwork was also good. More

by LMJAGER202
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Haywood
Jun 10, 2023 -

Kerry Toyota responded

Thank you for sharing your positive experience.

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