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Kerry Toyota

Overview Reviews (1,826) Inventory (323)

Kerry Toyota

Name: Kerry Toyota
Address: 6050 Hopeful Church Rd, Florence, KY, 41042, US
Telephone: (859) 371-3939
Rating: 4.6

4.6

1,826 Reviews

6050 Hopeful Church Rd, Florence, Kentucky 41042

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Sales: (859) 371-3939

Service: (859) 371-1518

Parts: (859) 371-9472

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Kerry Toyota

Florence, KY

Overview

Reviews

Vehicles

4.6

1,826 Reviews

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6050 Hopeful Church Rd

Florence, KY

41042

Directions

4.6

1,826 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,826) Inventory (323)

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Sales: (859) 371-3939

Service: (859) 371-1518

Parts: (859) 371-9472

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buying experience customer service helpful car service friendly staff Kerry price professional

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Showing 1,826 reviews

July 11, 2023

SALES VISIT - NEW

Chandler handled my purchase and he was excellent! He was attentive to our needs and coordinated quickly with the staff to make our visit as short as possible. He was attentive to our needs and coordinated quickly with the staff to make our visit as short as possible. More

by MARKKNECHT

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dustin Robinson, Micah Arrowood, Chandler Yeary

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Jul 11, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience and this great review!

July 11, 2023

SALES VISIT - NEW

Very good customer service and friendly staff. I would recommend this dealer to anyone looking to buy! I would recommend this dealer to anyone looking to buy! More

by Brynne Vaught

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Elvis Knezic, Sam Berkshire, Ryan Richardson

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Jul 12, 2023 -

Kerry Toyota responded

Brynne, we are very happy we could provide you with a positive experience! Congratulations on your new vehicle!

July 07, 2023

SERVICE VISIT

I have been coming toKerry Toyota for 10 yrs! Every time I have received excellent service Every time I have received excellent service More

by patklujesuspat

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Mike Fayson, Devin Bruns, Greg Siegmundt, Brandon Cady

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Jul 11, 2023 -

Kerry Toyota responded

Thank You for this wonderful review and for being a loyal customer.

July 07, 2023

SERVICE VISIT

The service person was friendly and efficient. Stacy is our new favorite since Carl changed positions. Stacy is our new favorite since Carl changed positions. More

by CW

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Stacie Hand

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Jul 07, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

July 06, 2023

SERVICE VISIT

Great job great job great job great job great job great job great job great job job great job great job More

by bcollins1128

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Greg Siegmundt

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Jul 07, 2023 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

July 05, 2023

SERVICE VISIT

Always great I always have a great experience at florence They are the best of the best They are the best of the best More

by 0414barajas

Verified Customer

Recommend Dealer

Yes

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Jul 07, 2023 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

July 04, 2023

SERVICE VISIT

I have bought three cars from this dealership and have had mostly positive interactions with employees. Lost respect for them after the last visit. The thing that angers me the most is why I was charged f had mostly positive interactions with employees. Lost respect for them after the last visit. The thing that angers me the most is why I was charged for 6 hours of maintenance when my car was “worked on” for approximately 4 1/2 hours. More

by TLEWIS206

Verified Customer

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Workmanship

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Recommend Dealer

Employees Worked With

Brandon Cady

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Jul 11, 2023 -

Kerry Toyota responded

TLEWIS206, We asked for you to respond with your contact details privately and have yet to hear back from you.

July 04, 2023

SERVICE VISIT

They were on time and very reasonably priced. I have nothing but good things to say. I have nothing but good things to say. More

by Teibel

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Erin Canter, Brandon Cady

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Jul 05, 2023 -

Kerry Toyota responded

Teibel, Thank You for this wonderful review!

July 04, 2023

SERVICE VISIT

They always do a fantastic job! Shout out to Ben and Brandon! I’m a Kerry customer for life Shout out to Ben and Brandon! I’m a Kerry customer for life More

by AMFMRDH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Brandon Cady, Ben Coutermarsh

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Jul 05, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

July 03, 2023

SALES VISIT - NEW

Everything went great except for when Mike Svach from finance tried to scam us into Gap insurance after being told we didn't want it. Next time listen to the customer and what the customer wants instead finance tried to scam us into Gap insurance after being told we didn't want it. Next time listen to the customer and what the customer wants instead of trying to be a scam artist. More

by BRADBEVERLY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Mike Svach, Brian Haywood

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Jul 05, 2023 -

Kerry Toyota responded

Thank You for sharing your experience and feedback as we are always looking for ways to improve.

Kerry Toyota

Kerry Toyota Awards Awards

Showing 1,826 reviews

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