
Kerry Toyota
Florence, KY
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Not much effort, if any, put into finding a slow A/C leak. In fairness, computer systems were down and tech may have not even known of the true issue. Camera on car showed the car was in the stall less leak. In fairness, computer systems were down and tech may have not even known of the true issue. Camera on car showed the car was in the stall less than 8 minutes while tech spent time checking air pressure in the tires and filling out paper work. This allowed about 2 minutes to check the A/C for a leak. Camera never showed the hood being opened. As an old, former NIASE certified mechanic, I'll let this one go. The car is 18 years old and I'll just get it recharged on an annual basis instead of spending thousands on replacing any suspected components. Besides, this was a free inspection so I can't really complain. Carry on! More
First class Staff & Service. Accurate diagnosis. Proactive. Communicative. Reasonable pricing. Clean, professional accommodations for waiting customers whether quiet space t Accurate diagnosis. Proactive. Communicative. Reasonable pricing. Clean, professional accommodations for waiting customers whether quiet space to read or work off site as well separate open area to engage with other customers, watch TV or just chill. More

Ryan and the Florence Toyota Group were GREAT as they have always been in my previous it’s with them.. Ryan Is SUPER ! Thanks, Jackie Bishop 👍👍👍👍👍👍 have always been in my previous it’s with them.. Ryan Is SUPER ! Thanks, Jackie Bishop 👍👍👍👍👍👍 More