
Kerry Toyota
Florence, KY
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Greg was helpful but the process of making an appointment for 0700 and needing my vehicle for 1030 was undesirable. I work nights and was sleeping when I was called to ask about pre authorization of a tire r for 0700 and needing my vehicle for 1030 was undesirable. I work nights and was sleeping when I was called to ask about pre authorization of a tire rotation and oil change that I had explicitly asked for during the scheduling of the appointment and on the overnight drop off envelope. More
Couldn't be happier with the service and the helpfulness, not only for the normal things like oil change, etc., but when you have a problem, there are people who are helpful, knowledgeable and willing to go not only for the normal things like oil change, etc., but when you have a problem, there are people who are helpful, knowledgeable and willing to go the extra mile to help solve your problem. Thanks to all who have helped me over the years. Thanks to Greg and Eddie for my most recent problem. More
Very professional. Explain everything. I can get in in a timely manner. I feel very confident that the work is being done right the first time. Explain everything. I can get in in a timely manner. I feel very confident that the work is being done right the first time. More
The staff is very professional and helpful Greg help me safe some money on my visit to Toyota. He was very helpful. safe some money on my visit to Toyota. He was very helpful. More
Very helpful and friendly. went out of their way to be accommodating. Kept us up to date regarding the arrival of our vehicle. Great experience went out of their way to be accommodating. Kept us up to date regarding the arrival of our vehicle. Great experience More