Kerry Toyota
Florence, KY
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Not much effort, if any, put into finding a slow A/C leak. In fairness, computer systems were down and tech may have not even known of the true issue. Camera on car showed the car was in the stall less leak. In fairness, computer systems were down and tech may have not even known of the true issue. Camera on car showed the car was in the stall less than 8 minutes while tech spent time checking air pressure in the tires and filling out paper work. This allowed about 2 minutes to check the A/C for a leak. Camera never showed the hood being opened. As an old, former NIASE certified mechanic, I'll let this one go. The car is 18 years old and I'll just get it recharged on an annual basis instead of spending thousands on replacing any suspected components. Besides, this was a free inspection so I can't really complain. Carry on! More
Ryan and the Florence Toyota Group were GREAT as they have always been in my previous it’s with them.. Ryan Is SUPER ! Thanks, Jackie Bishop 👍👍👍👍👍👍 have always been in my previous it’s with them.. Ryan Is SUPER ! Thanks, Jackie Bishop 👍👍👍👍👍👍 More
First class Staff & Service. Accurate diagnosis. Proactive. Communicative. Reasonable pricing. Clean, professional accommodations for waiting customers whether quiet space t Accurate diagnosis. Proactive. Communicative. Reasonable pricing. Clean, professional accommodations for waiting customers whether quiet space to read or work off site as well separate open area to engage with other customers, watch TV or just chill. More
This was my first Toyota purchase and was extremely surprised with the professionalism that is on display at Kerry Toyota unlike the dealerships in Lexington KY. Sam Berkshire, my sales specialist gr surprised with the professionalism that is on display at Kerry Toyota unlike the dealerships in Lexington KY. Sam Berkshire, my sales specialist greeted me and answered every question that I had and helped me purchase a Tacoma without any pressure. Elvis Knezic, the new car manager was great to work with and helped close the deals to my satisfaction. Jake Jackson the finance manager explained everything throughly and offered several packages without pressuring me to purchase any of the offered packages. Each one of them were professional, friendly and knowledgeable making my purchase uneventful with no hidden surprises leaving me feeling I made a wise choice buying a Tacoma from Kerry Toyota. To all central Kentuckians you will not be disappointed in driving a few miles to Kerry Toyota and buying a Toyota from from a dealership that values you and your time. More