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Kerry Toyota

Florence, KY

4.6
1,814 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,814 reviews

July 28, 2023

Not much effort, if any, put into finding a slow A/C leak. In fairness, computer systems were down and tech may have not even known of the true issue. Camera on car showed the car was in the stall less More

by EISENMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple employees helped
Aug 02, 2023 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

July 27, 2023

Ryan and the Florence Toyota Group were GREAT as they have always been in my previous it’s with them.. Ryan Is SUPER ! Thanks, Jackie Bishop 👍👍👍👍👍👍 More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Richardson, Austin Fultz
Aug 02, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! Congratulations!

July 27, 2023

Everything was handled with ease and professionalism. The weight was as promised, and I experienced no problems. More

by La
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Aug 02, 2023 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team.

July 27, 2023

First class Staff & Service. Accurate diagnosis. Proactive. Communicative. Reasonable pricing. Clean, professional accommodations for waiting customers whether quiet space t More

by VICKIEHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch, Stacie Hand
Aug 02, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

July 27, 2023

I was very pleased with dealership. Very nice and professional.The time I was there was longer than expected. More

by RTC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Aug 02, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

July 26, 2023

Ryan, Dave, and Austin were super. I always buy my cars here ! I am sure I’ll love this car.. More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Courtney, Ryan Richardson, Austin Fultz
Aug 02, 2023 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business, Congratulations!

July 26, 2023

All were very pleasant and got us in and out in a very short amount of time More

by THEJHOUSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Jake Jackson, Ryan Richardson
Aug 02, 2023 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

July 25, 2023

Very nice people quotes were reasonable had courtesy van which was very helpful good dealer More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Jul 25, 2023 -

Kerry Toyota responded

Thank You Jay for this wonderful review!

Jul 25, 2023 -

Jay responded

Yoe are welcome keep up the good customer relations.

July 23, 2023

Outstanding service! !! Quick and very friendly staff,comfortable environment while you wait. Thank you so much 😊 More

by Terry S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 24, 2023 -

Kerry Toyota responded

Terry S, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

July 23, 2023

This was my first Toyota purchase and was extremely surprised with the professionalism that is on display at Kerry Toyota unlike the dealerships in Lexington KY. Sam Berkshire, my sales specialist gr More

by mitch340
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Jake Jackson, Sam Berkshire
Jul 24, 2023 -

Kerry Toyota responded

mitch340, we are very happy we could provide you with a positive experience! Thank You for this great review and Congratulations!

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