Kerry Toyota
Florence, KY
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We have always had nothing but wonderful service at Kerry Toyota. However, today I’m a bit disappointed we came in for service and we were told that our tires are dry rotted and it’s a manufacture issue not Toyota. However, today I’m a bit disappointed we came in for service and we were told that our tires are dry rotted and it’s a manufacture issue not covered. The truck is still very new, so just disappointing that there’s nothing offered and it’s all out of pocket. More
Great to work with when buying a car. The Crown is our second car we’ve purchased from them. We’ll continue to use their service department with the Crown just like we do with now with ou The Crown is our second car we’ve purchased from them. We’ll continue to use their service department with the Crown just like we do with now with our Camry hybrid. More
This was my first time actually waiting for my car versus dropping it off. All staff was very friendly and informative. I got to enjoy the complimentary beverage and snacks. I waited no longer than an hour f dropping it off. All staff was very friendly and informative. I got to enjoy the complimentary beverage and snacks. I waited no longer than an hour for my oil change. Good job. More
SM Jason was great to with. My daughter experience a highway noise with her 2020 Prius. After consulting with the Cincinnati Region FTS& xxx, Kerry was able to perform the ne My daughter experience a highway noise with her 2020 Prius. After consulting with the Cincinnati Region FTS& xxx, Kerry was able to perform the necessary repair. The noise is a known issue - however, Kerry Toyota failed to diagnosed. All is good now. Cindy - CNRE More
I’m always very pleased with my experience with Toyota, especially Kerry Toyota. If there’s any issues they make sure to make it right and that’s what I appreciate with this company. We have purchased thre especially Kerry Toyota. If there’s any issues they make sure to make it right and that’s what I appreciate with this company. We have purchased three cars from them and I wouldn’t consider another company. The associates are always kind and courteous. I feel that they look out for me and my family and hope to make our vehicles safe. More
I’m always very pleased with my experience with Toyota, especially Kerry Toyota. If there’s any issues they make sure to make it right and that’s what I appreciate with this company. We have purchased thre especially Kerry Toyota. If there’s any issues they make sure to make it right and that’s what I appreciate with this company. We have purchased three cars from them and I wouldn’t consider another company. The associates are always kind and courteous. I feel that they look out for me and my family an make our vehicles safe. More
Greg was helpful but the process of making an appointment for 0700 and needing my vehicle for 1030 was undesirable. I work nights and was sleeping when I was called to ask about pre authorization of a tire r for 0700 and needing my vehicle for 1030 was undesirable. I work nights and was sleeping when I was called to ask about pre authorization of a tire rotation and oil change that I had explicitly asked for during the scheduling of the appointment and on the overnight drop off envelope. More